Saviynt Forums

Jacky · 02/04/2024

Hi Team,We've created a workflow for Access Approval.Everything is working fine, except that it sends out a duplicated email for the "Notification Email Template" (Requestor). We have only configured the 'To' field with ${requestor.email} and blank f...

Jacky · 01/08/2024

Hi Team,We've come across a strange behavior in regards with the Auto Approval for entitlement/account removal. The Test User is an entitlement owner and submitted a request to have his/her entitlement removed.This request is granted with auto approv...

Jacky · 10/22/2023

Hi Saviynt Team,We're trying to configure an 'Access Expiry Reminder' email to the user 7 days prior to the entitlement is expired.Admin > Global Configurations > Request > Expiry: Days to notify before entitlement expires = 7However, where do we con...

Jacky · 02/05/2024

Hi Rushikesh,I've changed the scheduled to 15 mins. However, I am still receiving duplicated email that is two mins apart. Please advise if there is anything else that we can try.Regards,Jacky

Jacky · 02/05/2024

The email job is scheduled for every 3 mins in Dev and 5 mins in the Production environment.

Jacky · 02/05/2024

Hi Rushikesh,Please see attachment.Regards,Jacky

Jacky · 01/09/2024

Thanks Rushikesh. I've applied the changes and advised our tester to perform more testing.Will keep you posted.Regards,Jacky

Jacky · 01/09/2024

Hi Rushikesh,It is currently 'off'. Should we enable this to resolve this issue?Thanks,Jacky

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Duplicate Email notification for Access Approval

Auto Approved Request randomly display as Rejected

Entitlements Expiry and Expired email notification

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Re: Auto Approved Request randomly display as Rejected

Re: Auto Approved Request randomly display as Rejected