Organization owner campaign - nothing happens on reject

[CredenceIA_11]

Hi,

Ive configured an Organization Owner campaign. I approved all users except one which was rejected. The campaign was completed and lock.

However no action happens on Reject. 

Please advise how to enable processing on reject - at a minimum, the user should be removed from the organization. The requirement is to actually have the user terminated, if thats possible.

[rushikeshvartak]

Can you share campaign configs

[CredenceIA_11]

Hi Rushikesh, 

Sorry for the delay. Please see the screenshots below:

[CredenceIA_11]

Heres the certification screenshots: Note that the first record is rejected. However no action is taken.

The user is still a member of the organization. 

We need to 

a) disable the user and deprovision access

b) show a bulk option for users. I couldnt find a way to do bulk and there are over 200 users sometimes per organization.

c) show consult option for users. There is a consult option for Organization but not for users. 

[rushikeshvartak]

You can create actionable analytics and perform the required action.

[CredenceIA_11]

can you share a sample query that we can use?

[rushikeshvartak]

Take data from cert_orgnaztion 

[CredenceIA_11]

Thanks. However, we cannot use actionable analytics to disable a user. We can use it to disable account and deprovision access. any suggestions on how to do disable user based on a REJECT action on an Organization Campaign?

[rushikeshvartak]

• You can use disable account and in disable account json call APi to disable user.

[CredenceIA_11]

Thanks. This use case is only for specific users. is there a way to do conditonal calls in REST API to only call disable account api for certain users and not all users by default?

[rushikeshvartak · Accepted solution]

You can use condition to check in connection

Sample

     "connection": "${task.userKey.customproperty1 == 'DONOTDISABLE'?'acctAuth':''}",