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Hello I am getting this error below when testing connection for windows server (vm) workload present on Azure and the test connection fails. What am I looking at and how do I go about resolving this?
2024-08-12T20:02:32-04:00-ecm-connectorms.ConnectorMsHelperService-http-nio-8080-exec-6-sddr2-DEBUG-Exception occurred while testing WINDOWS for connection Master_Windows
2024-08-12T20:02:32-04:00-ecm--null-sddr2--org.springframework.web.client.HttpServerErrorException: 500 Internal Server Error at com.saviynt.connectorms.ConnectorMsHelperService.testConnection(ConnectorMsHelperService.groovy:649) at com.saviynt.ecm.integration.ExternalConnectionCallService.testExternalConnection(ExternalConnectionCallService.groovy:1090) at com.saviynt.ecm.utility.domain.EcmConfigController$_closure21.doCall(EcmConfigController.groovy:777) at grails.plugin.springsecurity.web.filter.GrailsAnonymousAuthenticationFilter.doFilter(GrailsAnonymousAuthenticationFilter.java:53) at com.saviynt.webservice.SaviyntRestAuthenticationFilter.doFilter(SaviyntRestAuthenticationFilter.groovy:158) at grails.plugin.springsecurity.web.authentication.logout.MutableLogoutFilter.doFilter(MutableLogoutFilter.java:62) at grails.plugin.springsecurity.web.SecurityRequestHolderFilter.doFilter(SecurityRequestHolderFilter.java:59) at com.mrhaki.grails.plugin.xframeoptions.web.XFrameOptionsFilter.doFilterInternal(XFrameOptionsFilter.java:69) at com.brandseye.cors.CorsFilter.doFilter(CorsFilter.java:82) at java.lang.Thread.run(Thread.java:750)
2024-08-12T20:02:32-04:00-ecm-connectorms.ConnectorMsHelperService-http-nio-8080-exec-6-sddr2-ERROR-Error occurred while testing WINDOWS for connection Master_Windows
2024-08-12T20:02:32-04:00-ecm--null-sddr2--org.springframework.web.client.HttpServerErrorException: 500 Internal Server Error at com.saviynt.connectorms.ConnectorMsHelperService.testConnection(ConnectorMsHelperService.groovy:649) at com.saviynt.ecm.integration.ExternalConnectionCallService.testExternalConnection(ExternalConnectionCallService.groovy:1090) at com.saviynt.ecm.utility.domain.EcmConfigController$_closure21.doCall(EcmConfigController.groovy:777) at grails.plugin.springsecurity.web.filter.GrailsAnonymousAuthenticationFilter.doFilter(GrailsAnonymousAuthenticationFilter.java:53) at com.saviynt.webservice.SaviyntRestAuthenticationFilter.doFilter(SaviyntRestAuthenticationFilter.groovy:158) at grails.plugin.springsecurity.web.authentication.logout.MutableLogoutFilter.doFilter(MutableLogoutFilter.java:62) at grails.plugin.springsecurity.web.SecurityRequestHolderFilter.doFilter(SecurityRequestHolderFilter.java:59) at com.mrhaki.grails.plugin.xframeoptions.web.XFrameOptionsFilter.doFilterInternal(XFrameOptionsFilter.java:69) at com.brandseye.cors.CorsFilter.doFilter(CorsFilter.java:82) at java.lang.Thread.run(Thread.java:750)
2024-08-12T20:02:32-04:00-ecm-connectorms.ConnectorMsHelperService-http-nio-8080-exec-6-sddr2-DEBUG-Status to return is false
2024-08-12T20:02:31-04:00-connectorms-c.s.s.c.c.ConnectorManagementController-http-nio-8980-exec-1-rrs72-DEBUG-Enter test
2024-08-12T20:02:31-04:00-connectorms-c.s.s.c.c.ConnectorManagementController-http-nio-8980-exec-1-rrs72-DEBUG-exit test
2024-08-12T20:02:32-04:00-connectorms-c.s.s.c.controller.ConnectorController-http-nio-8980-exec-2-rrs72-DEBUG-Enter test
2024-08-12T20:02:32-04:00-connectorms-c.s.ssm.winsadapter.WindowsConnector-http-nio-8980-exec-2-rrs72-DEBUG-In Windows Controller Test Connection
2024-08-12T20:02:32-04:00-connectorms-c.s.ssm.winsadapter.util.AdapterHelper-http-nio-8980-exec-2-rrs72-DEBUG-getRequest: Set usessl value False
2024-08-12T20:02:32-04:00-connectorms-c.s.ssm.winsadapter.util.AdapterHelper-http-nio-8980-exec-2-rrs72-DEBUG-getRequest: Set port value is 5985
2024-08-12T20:02:32-04:00-connectorms-c.s.ssm.winsadapter.util.AdapterHelper-http-nio-8980-exec-2-rrs72-DEBUG-getRequest: Set certvalidation value True
2024-08-12T20:02:32-04:00-connectorms-c.s.ssm.winsadapter.util.AdapterHelper-http-nio-8980-exec-2-rrs72-DEBUG-getRequest: Set Enable_Service_Account_Management value False
2024-08-12T20:02:32-04:00-connectorms-c.s.ssm.winsadapter.util.AdapterHelper-http-nio-8980-exec-2-rrs72-DEBUG-getRequest: authenticationMethod value
2024-08-12T20:02:32-04:00-connectorms-o.a.c.c.C.[.[.[/].[dispatcherServlet]-http-nio-8980-exec-2-rrs72-ERROR-Servlet.service() for servlet [dispatcherServlet] in context with path [] threw exception [Request processing failed; nested exception is com.saviynt.ssm.abstractConnector.exceptions.ConnectorException: windowsconnectorms] with root cause|com.saviynt.ssm.abstractConnector.exceptions.ConnectorException: windowsconnectorms| at com.saviynt.ssm.winsadapter.WindowsConnector.test(WindowsConnector.java:73) ~[na:na]| at com.saviynt.ssm.connectorms.controller.ConnectorController.test(ConnectorController.java:456) ~[classes!/:2021.1.0.0-SNAPSHOT]| at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[na:na]| at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[na:na]| at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[na:na]| at java.base/java.lang.reflect.Method.invoke(Method.java:566) ~[na:na]|
The Error indicates that "HttpServerErrorException: 500 Internal Server Error" indicates that something went wrong on the server side when Saviynt attempted to connect to the Windows server.
thank you for getting back, do you know what steps are to be taken to fix this? I also noticed a 401 error however, I have done everything mentioned in the documentation.
