PAM Credential Checkout Error

[Poornima]

Hello,

I am currently testing v24.7 and unable to view credentials.

Home - Privileged Access - Assets & Sessions - > Checkout credentials.

Once checked out, unable to copy password from Available sessions.

When tried after disabling New Experience under Global Config --> PAM

 

 

[sudeshjaiswal]

Hello @Poornima,

Seems the similar issue has already been raised, engineering team are working on it.

Will keep you posted.

Thanks.

[Saathvik]

@Poornima : Have you checked whether the account is PAM Enabled? We've identified an issue in v24.7 where accounts not PAM Enabled are still appearing on the Privileged Access page. This results in similar errors during checkout. We've reported this to Saviynt, who are currently investigating whether it's a bug, and we are awaiting their response.

First, confirm if the account is PAM Enabled. If it is not, this could be the cause of the error, and you'll need to investigate why PAM is not enabled. Additionally, verify if you are encountering similar errors with accounts that are PAM Enabled. If so then you might be hitting some other issue.