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how to obtain a log when changes in entitlement owner

Joon
Regular Contributor II
Regular Contributor II

Hello Team,

Is there any way that we can get a log when an owner of entitlements added or deleted ?

4 REPLIES 4

Joon
Regular Contributor II
Regular Contributor II

Sorry, I found that it left in the history tab.

Thank you !

rushikeshvartak
All-Star
All-Star

Entitlement History is tab where you can find history of entitlement change which is done from UI & not from Import

rushikeshvartak_0-1664977782563.png

 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

Joon
Regular Contributor II
Regular Contributor II

Thanks for the information !

If it's updated by API or Import, then can we get the history in Audit log ?

also can we add a workflow in adding owners ? 

From Import job you should get in application logs only & workflow for changing data on entitlement data then you can attach under entitlement type


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.