using SavforSavREST connector to update user attributes in custom properties

[asharma]

Hi Team,

I am trying to store some of the attribute values in custom properties using SavforSavrest connector by updateuserjson. Please find my json as below:

{
"actions": {
"Update User": {
"call": [{
"name": "call1",
"connection": "userAuth",
"url": "XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",
"httpMethod": "POST",
"httpParams": "{\"customproperty50\":\"${user.email}\",\"customproperty51\":\"${user.manager}\",\"customproperty52\":\"${user.email}\",\"customproperty53\":\"${user.costcenter}\",\"customproperty54\":\"${user.jobcode}\",\"customproperty55\":\"${user.location}\"}",
"httpHeaders": {
"Authorization": "${access_token}"
},
"httpContentType": "application/json",
"successResponses": [{
"message": "User Updated Successfully"
}]
}]
}
}
}

However, when i am running below job after successful conection it is throwing me error "No content to map due to end-of-input at [Source: (String)""; line: 1, column: 0]"

Job - User Import via a Connection (UserImportJob)

[sudeshjaiswal]

Hello @asharma, 

Please use UpdateAccount Json for your use case.

Please refer below document:-
https://docs.saviyntcloud.com/bundle/REST-v2022x/page/Content/Developers-Handbook.htm 

Thanks,

[asharma]

I just want to update the user object custom property not any account object.
Also, kindly check if my JSON syntax is fine.

[rushikeshvartak]

This will be called from WSRETRY job where security system is blank

[asharma]

@rushikeshvartak please elaborate your statement and confirm if above JSON is correct or not. 

[asharma]

@rushikeshvartak @sudeshjaiswal i tried with WSRETRY Job as well but no change. Issue is still same.

Let me know if you need any more info and it's urgent so help me asap please.

[asharma]

Hi Team, nay update on my issue. waiting for your solution.

[sudeshjaiswal]

Hello @asharma,

As you are using SAVFORSAV using REST, Where Saviynt is an application.
You need to use the Update Account JSON for your use-case, please find the sample below.

Sample JSON
```````````````
{
"dateFormat": "yyyy-MM-dd'T'HH:mm:ssXXX",
"responseColsToPropsMap": {},
"call": [
{
"name": "call1",
"connection": "acctAuth",
"url": "https://SaviyntURL/ECM/api/v5/updateUser",
"httpMethod": "POST",
"httpParams": "{\"username\": \"${user.username}\",\"firstname\": \"${user.firstname}\",\"Email\": \"${user.email}\",\"lastname\": \"${user.lastname}\"}",
"httpHeaders": {
"Authorization": "${access_token}"
},
"httpContentType": "application/json",
"successResponses": {
"statusCode": [
200,
201
]
}
}
]
}

```````````````````
Thanks,

Thanks.

[asharma]

not working

[rushikeshvartak]

what is ask here and which job are you running ?

[asharma]

Hi @rushikeshvartak 

Ask - we want to get some user attribute values from saviynt database and that should get store in custom properties. 

we are using updateaccountjson as per above suggestions from @sudeshjaiswal 

Job - we have tried with database import user, User Import via a Connection (UserImportJob)

none of them are working.

[rushikeshvartak]

• User import job to update users properties 

share xml user

[asharma]

@sudeshjaiswal @rushikeshvartak  can you help me now?

[sudeshjaiswal]

Hello @asharma,

Is it working in Postman?

Thanks

[asharma]

Yes, it is working in postman

[asharma]

As per my troubleshooting, I can't see the configuration for SaviyntforSaviynt under global configurations > preferences in version 23.1

Also, I am using my individual username and password to make the connection.

Please advise on above so that we can narrow down the issue.

[sudeshjaiswal]

Hello @asharma,

Could you consider using SAVFORSAV DB connections for your specific use case?

Thanks.

[asharma]

Hi @sudeshjaiswal 

I didn't get the DB credential as per below response from saviynt.

"I was not able to use Sav for Sav DB Connector and it wont work anymore for any of the customers as well. As a result, we won't be able to utilize Sav DB Connector for any future integrations."

Do you have any other suggestion.

[sudeshjaiswal]

Hello @asharma ,

That correct you need to use the SAVFORSAV rest connector from going forward.

Thanks.