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user update rule is not working

rsr123
New Contributor III
New Contributor III

Can anyone help me in resolving below issue?

why this user update rule is not working even after updating user's profile from Saviynt UI?

Note: this user update rule is getting triggered in update history. Hence user update task is also getting created.

"

If Users.preferedFirstName is updated
OR Users.lastname is updated
OR Users.country is updated
OR Users.street is updated
OR Users.phonenumber is updated
OR Users.city is updated
OR Users.jobDescription is updated
OR Users.TELEPHONE NUMBER (CP 24) is updated
OR Users.POSTAL CODE (CP 3) is updated
OR Users.state is updated
Then
(Create Update Account Task [Endpoint: Salesforce, Connection: Salesforce QAS ])

"

(Trigger Actions when:  Trigger when user is updated from UI )
 
rsr123_0-1729853609732.png

 

1 REPLY 1

rushikeshvartak
All-Star
All-Star

Contradicting statement. "Note: this user update rule is getting triggered in update history. Hence user update task is also getting created." then what is issue ?


Regards,
Rushikesh Vartak
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