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User unable to Approve the requests assigned to him

nilavak
New Contributor
New Contributor

Hi Team,

User unable to Approve the requests assigned to him for one application.

Getting 0 items approved and 0 items rejected 

Application name : POL@UD - Gunma(UD)

Primary checks:

1) User is already having the required SAV Role ROLE_MANAGER (Role to approve all pending request assigned to me)

2) Resource Owner Type for this application is User group, POL@UD - Gunma(UD) User is part of this group

3) Workflow works fine for other applications.

 

 

2 REPLIES 2

smitg
Regular Contributor III
Regular Contributor III

Hi @nilavak ,

Any error in logs? Please share the workflow screenshots

Thanks,
SMitha

nilavak
New Contributor
New Contributor

Hi Smitha

Please find the attached workflow screenshots.