use of ${user?.employeetype} in email

[AJ23494]

Hi Team , 

I have a requirement where i need to print ${user?.employeetype} in the email templates being sent to the user , also use the same in if else conditions . 

Is there a way to achieve this ?

Thanks 
Ankit Jindal 

[rushikeshvartak]

Can you confirm email template? Which email template you are looking for.? Such as new user creation, ars request

[AJ23494]

It needs to be triggered on new AD account creation 

Thanks 
Ankit Jindal 

[rushikeshvartak]

Task completion email ?

[AJ23494]

yes , when the create account of ad endpoint is set to task completed , this mail is triggered .

[avinashchhetri · Accepted solution]

@AJ23494,

The correct use of the variable is ${user?.employeeType}. Give it a try.

[AJ23494]

${user?.employeeType} already tried no luck 

[rushikeshvartak · Accepted solution]

Hi i have tried in 5.5 SP 3.X

its working

${user?.employeeType}

[AJ23494]

Please refer the screenshot attached from saviynt team 

[avinashchhetri]

@AJ23494,

Do you have any logs to share when you use the correct variable ${user?.employeeType}.

Have you tried using a simple email template with just the variable to ensure that it is not something else or logic (if any) that fails.

I just tried in v2020 and I was able to get an email configured at endpoint level upon task completion.

[AJ23494]

It works with ${user?.employeeType}. thanks for your help and support @rushikeshvartak  and @avinashchhetri