Update are not pushed to accounts

[saimeghana]

Hi Team,

We are using the update account json to push the updates, we observed that update account task are getting completed but updates are not pushed and we didn't see any error in logs.

Please help us to resolve this issue.

Thanks,

Sai Meghana

[Hemanath]

Hi @saimeghana ,

Please share the details of the connector and business use case details with update account json

Thanks,

Hemanath J

[saimeghana]

Hi @Hemanath,

Use case: Trying to rehire the user, then the accountid should get changed as per the user profile, we have a user update rule where if OU get updated it will create the update account task and push those updates into accounts.

Please find the Update account json for ADSI connector:

{
"objects": [{
"objectClasses": [
"user"
],
"distinguishedName": "${account.accountID}",
"moveObjectToOU": "${if(account.accounttype==null || account.accounttype=='' || account.accounttype=='Primary Account'){user.customproperty5}else{''}}",
"deleteAllGroups": "Yes",
"attributes": {
"userPrincipalName": "${if(account.accounttype=='Technical Account'){account.customproperty6}else{user.customproperty2}}",
"title": "${if(null!=user.jobDescription && account.accounttype=='Primary Account'){user.jobDescription}else{''}}",
"sn": "${user.lastname.toLowerCase().replaceAll(/(^|\s|-)\w/) { match -> match[0].toUpperCase()}}",
"samaccountname": "${if(account.accounttype=='Primary Account'){user.customproperty1}else{account.name}}",
"cn": "${if(null!=user.customproperty13 && account.accounttype=='Primary Account'){user.customproperty13.toLowerCase().replaceAll(/(^|\s|-)\w/) { match -> match[0].toUpperCase()}}else {''}}",

"manager": "${if(user.customproperty6 == null && user.customproperty36 == null){''} else if(user.customproperty36==null){user.customproperty6}else{user.customproperty36}}"
}
}]
}

Thanks,

Sai Meghana

[rushikeshvartak]

Its not updated in Saviynt / target ?

[saimeghana]

In saviynt.

Thanks,

Sai Meghana