Unable to Send Monitoring Mail from Saviynt Connet 2.0

[JohnDoe]

I want to be able to receive the alert mail when the communication of SC2.0 is interrupted or when the expiration of the certificate is approaching.
Therefore, I proceeded the procedure referring to the attached file (SC2_Client_Monitoring_Setup_Guide.pdf).

After running the reboot command, I ran sudo systemctl restart openvpn@client.service to confirm that tun0 was disabled.

However, after 5 minutes, no email was sent.
I picked up the packets just to be sure, and there were no packets for ports 587 and 25.
So I don't think we're blocked by a firewall, and the ability to send mail isn't working in the first place.

By the way, our SMTP server is not configured for authentication, so we don't enter IDs and passwords.
How can I get an alert email?

[JohnDoe · Accepted solution]

I've already resolved.
Thanks,

[DixshantValecha]

Hi @JohnDoe,

Could you please provide us with details about how the issue was resolved?