Unable to reach users manger mail

[ChinmayDeshmane]

Hi Team

I am trying to reach user's manager when user is trying to request an application.

I made a workflow and and email template and attached  it to security system, but it didn't get mail to users manager.

Please find attach, workflow and email template.

Please help me to resolve this issue.

Thank You

[This message has been edited by moderator to mask PII from an image]

[armaanzahir]

Hi @ChinmayDeshmane 

Please use ${assignee.email}  in your to field of the email template. Using ${manager.email} should also work. (making m lowe case)

Creating and Managing Email Templates (saviyntcloud.com)

[ChinmayDeshmane]

Thank You very much @armaanzahir . It works

[SumathiSomala]

@ChinmayDeshmane try  ${assignee.email}

[ChinmayDeshmane]

Thanks for your help 😇

[SumathiSomala]

@ChinmayDeshmane 

If my reply answered your question, please click the Accept As Solution button to help future users who may have a similar problem.

[dgandhi]

Use below

Please follow below link for all the list of binding variables.

https://docs.saviyntcloud.com/bundle/EIC-Admin-v23x/page/Content/Chapter06-EIC-Configurations/Creati...

[rushikeshvartak]

m should be small case 

${manager.email} / ${assignee.email}

[ChinmayDeshmane]

Thanks for your valuable help