UI Customization is not reflecting in Homepage Tiles and Menu section Background

[AarthiJaikumar]

Hello Team,

I have customized our Saviynt PRD UI when we deployed we see the changes but now its not reflecting we see few changes in Homepage Tiles Background color and Menu section background color is not reflecting.

Could you please let me know what could be the cause.

Thanks in Advance !

[rushikeshvartak]

Clear cache 

[AarthiJaikumar]

Even after clearing cache it shows the same, we tried out.

[rushikeshvartak]

Share json , does it working in dev ?

Did you ran microservices job

[Aarthi]

Yes, it is working in DEV and Stage.
We don't have any jobs running in PRD as of now.

[rushikeshvartak]

RUn below jobs :

• DefaultEndpointDeltaSyncTrigger
• DefaultEndpointSyncTrigger

[AarthiJaikumar]

Even after running the above jobs , facing the same issue.

[rushikeshvartak]

Can you confirm what are changes ? is it css changes ?

try ctrl+shift+R

[Aarthi]

Hi @rushikeshvartak ,

We have configured the UI theme and uploaded the files in respective fields, i was working initially as expected, but suddenly theme is not reflecting in tiles background. Seems like there is a bug.

Could you please help on this.

Thanks in Advance !

[Manu269]

try restarting the same.

We faced similar issue where changes did not reflect and we did restart and waited 20 min

[AarthiJaikumar]

We did the Application restart and validated after 20+ mins as well even after it is not working.

[rushikeshvartak]

Share configs and do u see any error in logs

[Aarthi]

Does saviynt version will cause this issue, our Current version is V23.10 but it says copyrights of 2024 in the Homepage.

Will share you the logs soon once i fetched it.

[rushikeshvartak]

copyrights always change and take system year

[AarthiJaikumar]

Hi @rushikeshvartak ,

I am not able to fetch the logs since i deployed the UI customization in PRD environmen.

[rushikeshvartak]

Share configs

[AarthiJaikumar]

Configuration file ?

[rushikeshvartak]

JSON which you are trying to change for UI 

[AarthiJaikumar]

I am not using any JSON code , i am just uploading the file in the respective fields.
It was working when i configured very first time in PRD, but then Background Theme of Tiles and Menu Section was default , that should as in Grey color theme.

Let me share you few snaps please find the attachment 

[This message has been edited by moderator to removed attachments]

[rushikeshvartak]

For background color you need to update JSON

{
  primary: [
    55,
    81,
    255
  ],
  primaryBg: [
    223,
    224,
    235
  ],
  secondaryBg: [
    234,
    238,
    251
  ],
  primaryBgLi: [
    242,
    244,
    255
  ],
  primaryCardBg: [
    105,
    116,
    208
  ],
  primaryCardBgText: [
    199,
    205,
    255
  ],
  secondary: [
    234,
    169,
    69
  ],
  lightBorder: [
    210,
    219,
    255
  ],
  hoverBg: [
    244,
    246,
    250
  ],
  pageBg: [
    211,
    211,
    211
  ],
  darkBg: [
    38,
    39,
    49
  ],
  darkBgLi: [
    50,
    50,
    62
  ],
  darkText: [
    208,
    208,
    208
  ],
  darkTitle: [
    208,
    208,
    208
  ],
  darkLine: [
    65,
    65,
    80
  ],
  navBarTitle: [
    100,
    100,
    100
  ],
  navBarBg: [
    211,
    211,
    211
  ],
  navBarLabel: [
    131,
    129,
    129
  ],
  navBarLabelHover: [
    55,
    81,
    255
  ],
  navBarLabelActive: [
    255,
    255,
    255
  ],
  navBarIcon: [
    131,
    129,
    129
  ],
  navBarIconHover: [
    55,
    81,
    255
  ],
  navBarIconActive: [
    255,
    255,
    255
  ],
  sodBg: [
    127,
    105,
    212
  ],
  sodBgAsync: [
    229,
    227,
    247
  ],
  approvalIconBg: [
    239,
    241,
    255
  ],
  disabledColor: [
    116,
    116,
    116
  ],
  primaryTextColor: [
    116,
    116,
    116
  ],
  requestReviewFooterBg: [
    255,
    255,
    255
  ],
  requestReviewSodPopupColor: [
    20,
    20,
    25
  ],
  requestReviewSodPopupSecColor: [
    103,
    107,
    128
  ]
}

Sample for

Refer https://docs.saviyntcloud.com/bundle/EIC-Admin-v23x/page/Content/Chapter06-EIC-Configurations/Custom...

[AarthiJaikumar]

I have configured only files in the DEV and there it was working, even in PRD also it was working but suddenly i see the changes, So is there any changes applied recently in the environment, only JSON code workout for Background Theme

[rushikeshvartak]

JSON must be reverted validated again