TaskID status not getting completed.

[mahammed_raffi]

Hi Team,

We are trying to createAccount in InsightVM App and the below JSON is provisioning the account in the Target side and the statuscode also 201, actually the relevant saviynt pending TaskID is not marking task status completed.

{
"accountIdPath": "call1.message.id",
"responseColsToPropsMap": {
"accountID": "call1.message.id~#~char"
},
"dateFormat": "yyyy-MM-dd'T'HH:mm:ssXXX",
"call": [
{
"name": "call1",
"connection": "acctAuth",
"showResponse": false,
"url": "https://XXXXXXXX/api/3/users",
"httpMethod": "POST",
"httpParams": "{\"authentication\":{\"id\":\"${endpoints.displayName=='InsightVM Admin Access'?'1':'2'}\",\"type\":\"${endpoints.displayName=='InsightVM Admin Access'?'admin':'normal'}\"},\"email\":\"${user.email.toLowerCase()}\",\"enabled\":\"true\", \"login\":\"${endpoints.displayName=='InsightVM Admin Access'?('s'+user.username.substring(1,7)):arsTasks?.accountName}\",\"name\":\"${user.username}\",\"password\":\"${password}\",\"passwordResetOnLogin\":\"false\",\"role\":{\"allAssetGroups\":\"${endpoints.displayName=='InsightVM'?'false':'true'}\", \"allSites\":\"${endpoints.displayName=='InsightVM'?'false':'true'}\", \"id\":\"${endpoints.displayName=='InsightVM Admin Access'?'global-admin':'View Only'}\",\"superuser\":\"${endpoints.displayName=='InsightVM'?'false':'true'}\"}}",
"httpHeaders": {
"Authorization": "Basic XXXXXX"
},
"httpContentType": "application/json",
"successResponses": {
"statusCode": [
201,
200
]
},
"unsuccessResponses": {
"statusCode": [
400,
401,
403,
404
]
}
}
]
}

Could you please let us know any issue in the above json. Please find the attached log file.

Thanks,

Rafi

[naveenss]

Hi @mahammed_raffi can you try with the below JSON?

{
    "accountIdPath": "call1.message.id",
    "responseColsToPropsMap": {
        "accountID": "call1.message.id~#~char"
    },
    "dateFormat": "yyyy-MM-dd'T'HH:mm:ssXXX",
    "call": [
        {
            "name": "call1",
            "connection": "acctAuth",
            "showResponse": true,
            "url": "https://XXXXXXXX/api/3/users",
            "httpMethod": "POST",
            "httpParams": "{\"authentication\":{\"id\":\"${endpoints.displayName=='InsightVM Admin Access'?'1':'2'}\",\"type\":\"${endpoints.displayName=='InsightVM Admin Access'?'admin':'normal'}\"},\"email\":\"${user.email.toLowerCase()}\",\"enabled\":\"true\", \"login\":\"${endpoints.displayName=='InsightVM Admin Access'?('s'+user.username.substring(1,7)):arsTasks?.accountName}\",\"name\":\"${user.username}\",\"password\":\"${password}\",\"passwordResetOnLogin\":\"false\",\"role\":{\"allAssetGroups\":\"${endpoints.displayName=='InsightVM'?'false':'true'}\", \"allSites\":\"${endpoints.displayName=='InsightVM'?'false':'true'}\", \"id\":\"${endpoints.displayName=='InsightVM Admin Access'?'global-admin':'View Only'}\",\"superuser\":\"${endpoints.displayName=='InsightVM'?'false':'true'}\"}}",
            "httpHeaders": {
                "Authorization": "Basic XXXXXX"
            },
            "httpContentType": "application/json",
            "successResponses": {
                "statusCode": [
                    201,
                    200
                ]
            },
            "unsuccessResponses": {
                "statusCode": [
                    400,
                    401,
                    403,
                    404
                ]
            }
        }
    ]
}

[mahammed_raffi]

Hi @naveenss ,

I have tried with this JSON as well, still no luck. TaskID still in pending state only.

Thanks,

Rafi

[NM]

Hi @mahammed_raffi , is the account created on application end ??

Can you share json response for create account from postman

[mahammed_raffi]

Hi @NM  - Please find the below api response for above request (taskid)

{
"authentication": {
"external": false,
"id": 1,
"links": [
{
"href": "https://XXXXX/api/3/authentication_sources/1",
"rel": "self"
},
{
"href": "https://XXXXX/api/3/authentication_sources/1/users",
"rel": "Authentication Source Users"
}
],
"name": "Builtin Administrators",
"type": "admin"
},
"email": "sachinravindra.shelake@xxxxxxx.com",
"enabled": true,
"id": 328,
"links": [
{
"href": "https://XXXXX/api/3/users/328",
"rel": "self"
},
{
"href": "https://XXXXX/api/3/authentication_sources/1",
"rel": "Authentication Source"
},
{
"href": "https://XXXXX/api/3/users/328/asset_groups",
"rel": "Asset Groups"
},
{
"href": "https://XXXXX/api/3/users/328/sites",
"rel": "Sites"
},
{
"href": "https://XXXXX/api/3/users/328/privileges",
"rel": "Privileges"
},
{
"href": "https://XXXXX/api/3/roles/global-admin",
"rel": "Role"
}
],
"locale": {
"default": "en-US",
"reports": "en-US"
},
"locked": false,
"login": "sp3pqhc",
"name": "sp3pqhc",
"role": {
"allAssetGroups": true,
"allSites": true,
"id": "global-admin",
"name": "Global Administrator",
"privileges": [
"all-permissions",
"approve-vulnerability-exceptions",
"assign-scan-engine",
"assign-scan-template",
"assign-ticket-assignee",
"close-tickets",
"configure-global-settings",
"create-reports",
"create-tickets",
"delete-vulnerability-exceptions",
"manage-advpolicies",
"manage-asset-group-access",
"manage-asset-group-assets",
"manage-dynamic-asset-groups",
"manage-policies",
"manage-report-access",
"manage-report-templates",
"manage-scan-alerts",
"manage-scan-engines",
"manage-scan-templates",
"manage-site-access",
"manage-site-credentials",
"manage-sites",
"manage-static-asset-groups",
"manage-tags",
"manage-vuln-investigations",
"purge-site-asset-data",
"schedule-automatic-scans",
"specify-scan-targets",
"specify-site-metadata",
"start-unscheduled-scans",
"submit-vulnerability-exceptions",
"use-restricted-report-sections",
"view-asset-group-asset-data",
"view-site-asset-data",
"view-vuln-investigations"
],
"superuser": true
}
}

[NM]

Try this 

{

    "accountIdPath": "call1.message.authentication.id",

    "responseColsToPropsMap": {

        "accountID": "call1.message.authentication.id~#~char"

    },

    "dateFormat": "yyyy-MM-dd'T'HH:mm:ssXXX",

    "call": [

        {

            "name": "call1",

            "connection": "acctAuth",

            "showResponse": true,

            "url": "https://XXXXXXXX/api/3/users",

            "httpMethod": "POST",

            "httpParams": "{\"authentication\":{\"id\":\"${endpoints.displayName=='InsightVM Admin Access'?'1':'2'}\",\"type\":\"${endpoints.displayName=='InsightVM Admin Access'?'admin':'normal'}\"},\"email\":\"${user.email.toLowerCase()}\",\"enabled\":\"true\", \"login\":\"${endpoints.displayName=='InsightVM Admin Access'?('s'+user.username.substring(1,7)):arsTasks?.accountName}\",\"name\":\"${user.username}\",\"password\":\"${password}\",\"passwordResetOnLogin\":\"false\",\"role\":{\"allAssetGroups\":\"${endpoints.displayName=='InsightVM'?'false':'true'}\", \"allSites\":\"${endpoints.displayName=='InsightVM'?'false':'true'}\", \"id\":\"${endpoints.displayName=='InsightVM Admin Access'?'global-admin':'View Only'}\",\"superuser\":\"${endpoints.displayName=='InsightVM'?'false':'true'}\"}}",

            "httpHeaders": {

                "Authorization": "Basic XXXXXX"

            },

            "httpContentType": "application/json",

            "successResponses": {

                "statusCode": [

                    201,

                    200

                ]

            },

            "unsuccessResponses": {

                "statusCode": [

                    400,

                    401,

                    403,

                    404

                ]

            }

        }

    ]

}

[rushikeshvartak]

• Please share Ticket Status JSON not Create Ticket JSON

[mahammed_raffi]

Hi @NM , 

I can still see the same error, Please find the attached log file and the line number from 80 to 98.

Thanks,

Rafi

[pmahalle]

Hi @mahammed_raffi ,

Can you share the response you are getting in your pending tasks. You can get it from task Action --> View --> Provisioning Comments

[mahammed_raffi]

@pmahalle  - Please find below.

{"call1":{"headers":"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","message":{"links":[{"href":"https:/XXXX/api/3/users","rel":"self"},{"href":"XXXX/api/3/users/333","rel":"self"}],"id":333},"statusCode":201,"description":null,"status":"Success"}}

[pmahalle]

@mahammed_raffi Share your current createaccount json please

[mahammed_raffi]

{
"accountIdPath": "call1.message.authentication.id",
"responseColsToPropsMap": {
"accountID": "call1.message.id~#~char"
},
"dateFormat": "yyyy-MM-dd'T'HH:mm:ssXXX",
"call": [
{
"name": "call1",
"connection": "acctAuth",
"showResponse": true,
"url": "https://XXXX/api/3/users",
"httpMethod": "POST",
"httpParams": "{\"authentication\":{\"id\":\"${endpoints.displayName=='InsightVM Admin Access'?'1':'2'}\",\"type\":\"${endpoints.displayName=='InsightVM Admin Access'?'admin':'normal'}\"},\"email\":\"${user.email.toLowerCase()}\",\"enabled\":\"true\", \"login\":\"${endpoints.displayName=='InsightVM Admin Access'?('s'+user.username.substring(1,7)):arsTasks?.accountName}\",\"name\":\"${user.username}\",\"password\":\"${password}\",\"passwordResetOnLogin\":\"false\",\"role\":{\"allAssetGroups\":\"${endpoints.displayName=='InsightVM'?'false':'true'}\", \"allSites\":\"${endpoints.displayName=='InsightVM'?'false':'true'}\", \"id\":\"${endpoints.displayName=='InsightVM Admin Access'?'global-admin':'View Only'}\",\"superuser\":\"${endpoints.displayName=='InsightVM'?'false':'true'}\"}}",
"httpHeaders": {
"Authorization": "Basic c2F2aXludGFwaXVzZXI6V2VsY29tZUAxMjM="
},
"httpContentType": "application/json",
"successResponses": {
"statusCode": [
201,
200
]
},
"unsuccessResponses": {
"statusCode": [
400,
401,
403,
404
]
}
}
]
}

[pmahalle · Accepted solution]

@mahammed_raffi ,

Use below createaccount JSON and for fresh new account task.

{
"accountIdPath": "call1.message.id",
"responseColsToPropsMap": {
"accountID": "call1.message.id~#~char"
},
"dateFormat": "yyyy-MM-dd'T'HH:mm:ssXXX",
"call": [
{
"name": "call1",
"connection": "acctAuth",
"showResponse": true,
"url": "https://XXXX/api/3/users",
"httpMethod": "POST",
"httpParams": "{\"authentication\":{\"id\":\"${endpoints.displayName=='InsightVM Admin Access'?'1':'2'}\",\"type\":\"${endpoints.displayName=='InsightVM Admin Access'?'admin':'normal'}\"},\"email\":\"${user.email.toLowerCase()}\",\"enabled\":\"true\", \"login\":\"${endpoints.displayName=='InsightVM Admin Access'?('s'+user.username.substring(1,7)):arsTasks?.accountName}\",\"name\":\"${user.username}\",\"password\":\"${password}\",\"passwordResetOnLogin\":\"false\",\"role\":{\"allAssetGroups\":\"${endpoints.displayName=='InsightVM'?'false':'true'}\", \"allSites\":\"${endpoints.displayName=='InsightVM'?'false':'true'}\", \"id\":\"${endpoints.displayName=='InsightVM Admin Access'?'global-admin':'View Only'}\",\"superuser\":\"${endpoints.displayName=='InsightVM'?'false':'true'}\"}}",
"httpHeaders": {
"Authorization": "Basic c2F2aXludGFwaXVzZXI6V2VsY29tZUAxMjM="
},
"httpContentType": "application/json",
"successResponses": {
"statusCode": [
201,
200
]
},
"unsuccessResponses": {
"statusCode": [
400,
401,
403,
404
]
}
}
]
}

[rushikeshvartak · Accepted solution]

Does user is getting created in target ?