Syntax to check multiple user Titles in To address of Email Template

[harishyara]

Hello All,

We have a requirement to check if user's title is not in any of below title's then only email needs to be triggered.

Titles

1. Director
2. CEO
3. CIO
4. CTO
5. EVP
6. SVP
7. VP

Please help me with syntax to be configured.

Regards,

Harish

[pmahalle]

Hi @harishyara ,

From where you are triggering this email? Update rule , endpoint, workflow or other?

[harishyara]

Hi @pmahalle - I am triggering from Campaign Reminder Email Template

[harishyara]

@pmahalle - In a way I need syntax to check user's title using like operator (user.title like '%Chief%') in To Address. So I need exact syntax of using like operator.

[Hsoumare]

Hi Harishyara,

You can add a condition filtering on the "TO" part on your email template. 

you can try like this sample :

<% if (null!=user.title && user.title !='Director') print"${user.email}" else print"${}" %>Email

Regards
Harouna SOUMARE
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[harishyara]

Hi @Hsoumare As per users data title don't have fixed value

example - 

title=Director, IT Dept.

title=President, Finance Department 

So is there any way that we can use like operator for title ?

[Hsoumare]

Hi harishyara,

the easiest way will by to add some OR condition on the IF like : 

<% if (null!=user.title && ((user.title !='Director') ||(user.title !='IT Dept') )print"${user.email}" else print"${}" %>Email

Regards
Harouna SOUMARE
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[rushikeshvartak]

Below are possible solutions

• Enable Mute Email for such users
• Supress email notifications using conditional logic
  • Populate customproperty65 for all users where you don't want to send email notifications

  • <% if (user.cusomproperty65.equalsIgnoreCase('DONOTDISTRUB')) print"${user.email}" else print"" %>

[harishyara]

@rushikeshvartak - Unfortunately we exhausted all the user custom properties.

[rushikeshvartak]

Update mute email flag DONOTDISTURBDELEGATE