SOAP provisioning error

[AtrayeeDutta07]

Hi Team,

We are trying to invoke XML API using OOTB SOAP for grantAccess,

Below is the postman call, here we just update the role_id to user object:

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>

<request API_version="1.0" client="**" client_ver="1.1" namespace="default" key="**">

    <Auth>

        <Login>

            <company>**</company>

            <user>**</user>

            <password>**</password>

        </Login>

    </Auth>

    <!-- XML API commands -->

<Modify type="User">

        <User>

            <id>1234</id>

            <active>1</active>

            <role_id>36</role_id>

        </User>

    </Modify>

</request>

grantAccessJSON:

Auth is in connecion json

{
"CONNECTION": "login",
"REQUESTXML": "<?xml version=\"1.0\" encoding=\"UTF-8\" standalone=\"yes\"?><request API_version=\"1.0\" client=\"**\" client_ver=\"1.1\" namespace=\"default\" key=\"***\"><Modify type=\"User\">\n<User>\n<id>32515</id>\n<role_id>36</role_id>\n</User>\n</Modify>\n</request>",
"SOAPACTION": "Assign_Roles_Request"
}

getting below error:

Any idea on this team? how we can resolve this?

Regards

[rushikeshvartak]

Please share logs in text format
Could you kindly provide a detailed snapshot of the information extracted from the logs, encompassing errors and other pertinent functionality details encountered during the execution of this process? Your assistance in furnishing this information would greatly aid in the analysis and resolution of any issues .



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[AtrayeeDutta07]

Hi Rushikesh,

Please find the below error:

2024-09-12T12:43:21.686+00:00    ecm-worker              provisoning.SoapProvisioningService              quartzScheduler_Worker-12-9wstc DEBUG              Getting JSON for GRANTACCESSJSON                                                                                                                                                        

2024-09-12T12:43:21.686+00:00    ecm-worker              provisoning.SoapProvisioningService              quartzScheduler_Worker-12-9wstc DEBUG              GRANTACCESSJSON = {REQUESTPARAMS":{"SOAPAction":"https://********/OAirService#read"              Keep-Alive:"timeout=600      max=1000"              Connection:"Keep-Alive"      Content-Type:"text/xml; charset=utf-8"}            REQUESTXML:"<?xml version=\"1.0\" encoding=\"UTF-8\" standalone=\"yes\"?><request API_version=\"1.0\" client=\"ULSB2\" client_ver=\"1.1\" namespace=\"default\" key=\"i6SlzfCtaiWgXIRt9xu3\"><Auth><Login><company>ULSB2<\/company><user>107167@global.ul.com<\/user><password>Cocktail@123456<\/password><\/Login><\/Auth><Modify type=\"User\"><User><id>32515<\/id><role_id>36<\/role_id><\/User><\/Modify><\/request>"}"                                                                                     

2024-09-12T12:43:21.686+00:00    ecm-worker              provisoning.SoapProvisioningService              quartzScheduler_Worker-12-9wstc DEBUG              End getting JSON for GRANTACCESSJSON                                                                                                                                                        

2024-09-12T12:43:21.686+00:00    ecm-worker              provisoning.SoapProvisioningService              quartzScheduler_Worker-12-9wstc ERROR              Exception occured in GRANT ACCESS:                                                                                                                                                      

2024-09-12T12:43:22.597+00:00    ecm-worker                  null-9wstc  org.codehaus.groovy.runtime.typehandling.GroovyCastException: Cannot cast object '{REQUESTPARAMS":{"SOAPAction":"https******com/OAirService#read"              Keep-Alive:"timeout=600   max=1000"              Connection:"Keep-Alive"   Content-Type:"text/xml; charset=utf-8"}          "REQUESTXML:""<?xml version=\""1.0\"" encoding=\""UTF-8\"" standalone=\""yes\""?><request API_version=\""1.0\"" client=\""ULSB2\"" client_ver=\""1.1\"" namespace=\""default\"" key=\""i6SlzfCtaiWgXIRt9xu3\""><Auth><Login><company>ULSB2<\/company><user>107167@global.ul.com<\/user><password>Cocktail@123456<\/password><\/Login><\/Auth><Modify type=\""User\""><User><id>32515<\/id><role_id>36<\/role_id><\/User><\/Modify><\/request>""}' with class 'org.codehaus.groovy.grails.web.json.JSONObject' to class 'java.util.List' due to: groovy.lang.GroovyRuntimeException: Could not find matching constructor for: java.util.List(org.codehaus.groovy.grails.web.json.JSONObject)              at com.saviynt.provisoning.SoapProvisioningService.grantRevokeAccessToAccount(SoapProvisioningService.groovy:3490)              at com.saviynt.ecm.services.ArsTaskService.provisionAccessToAccounttarget(ArsTaskService.groovy:11828)              at com.saviynt.ecm.services.ArsTaskHelperService$_whenTaskTypeIsOneAddAccess_closure45.doCall(ArsTaskHelperService.groovy:2917)              at com.saviynt.ecm.services.ArsTaskHelperService.whenTaskTypeIsOneAddAccess(ArsTaskHelperService.groovy:2908)              at com.saviynt.ecm.services.ArsTaskHelperService$_completeAutoProvTasksUpgraded_closure1.doCall(ArsTaskHelperService.groovy:166)              at com.saviynt.ecm.services.ArsTaskHelperService.completeAutoProvTasksUpgraded(ArsTaskHelperService.groovy:161)              at MultipleProvisioningJob.execute(MultipleProvisioningJob.groovy:222)              at org.quartz.core.JobRunShell.run(JobRunShell.java:199)              at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:546)"""                                                                                     

2024-09-12T12:43:21.686+00:00    ecm-worker              provisoning.SoapProvisioningService              quartzScheduler_Worker-12-9wstc INFO    Exit provisionAccessToAccount for GRANT ACCESS       

its taking a \ wherever there is a / during runtime. is that creating issue?

above I shared the request, XML 

Regards,

Atrayee

Regards,

Atrayee                                                                                                                                            

[rushikeshvartak]

{
  "CONNECTION": "login",
  "REQUESTXML": "<?xml version=\"1.0\" encoding=\"UTF-8\" standalone=\"yes\"?><request API_version=\"1.0\" client=\"**\" client_ver=\"1.1\" namespace=\"default\" key=\"**\"><Auth><Login><company>**</company><user>**</user><password>**</password></Login></Auth><Modify type=\"User\"><User><id>32515</id><role_id>36</role_id></User></Modify></request>",
  "SOAPACTION": "Assign_Roles_Request"
}

[AtrayeeDutta07]

Hi Rushikesh,

Above JSON we tried still showing the same error, removed connection JSON, authorization tag added in json with the credentials, just to check if connection JSON not creating issue.

SOAPENDPOINT_URL in connection.

{
"REQUESTXML": "<?xml version=\"1.0\" encoding=\"UTF-8\" standalone=\"yes\"?><request API_version=\"1.0\" client=\"ULSB2\" client_ver=\"1.1\" namespace=\"default\" key=\"i6SlzfCtaiWgXIRt9xu3\"><Auth><Login><company>ULSB2</company><user>107167@global.ul.com</user><password>Cocktail@123456</password></Login></Auth><Modify type=\"User\"><User><id>32515</id><role_id>36</role_id></User></Modify></request>",
"REQUESTPARAMS": {
"Content-Type": "text/xml; charset=utf-8",
"SOAPAction": "https://*******/OAirService#read",
"Connection": "Keep-Alive",
"Keep-Alive": "timeout=600, max=1000"
}
}

from SOAP UI (XML) -->

Cannot cast object is the ERROR, same as above.

Regards,

Atrayee

[This post has been edited by a Moderator to remove sensitive information.]