ServiceNow Parent Child Entitlements & Entitlement Owner Associations are not available

[KumariPinisetti]

Hello Team,

We configured the importAccountEntJSON for serviceNow using the Freshdesk documentation, however when we ran the access import job, we were unable to view the entitlements parent-child associations and entitlement owner associations.
Here, I have attached the Reference Document link and importAccountEntJSON. Any suggestions on this would be highly appreciated.

https://docs.saviyntcloud.com/bundle/ServiceNow-v23x/page/Content/ServiceNow-as-a-Managed-Applicatio...

Thanks,

Kumari

[This message has been edited by moderator to mask url from attachment] 

[SumathiSomala]

Hello @KumariPinisetti 

Try with attached sample which will help you to map entitlement owner associations.

Please let me know if it helps.