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09/30/2024 09:01 AM
Can you please tell me which Service Now version that supports Saviynt app v 2.0? Moving from the old customer portal impacts it at all moving to Employee center?
10/07/2024 09:18 AM - edited 10/07/2024 09:21 AM
@leed02 ,
The saviynt app supports all versions of servicenow.
If you question is about impact on servicenow functionalities, then it would be a question to the servicenow teams. Please elaborate on your specific ask.
As far as saviynt app, it shouldn't change any existing functionalities.
Thanks
10/07/2024 09:20 AM
Saviynt Identity Cloud v2.0 is compatible with the ServiceNow version Rome and later releases. This includes support for key ServiceNow functionalities such as ticketing and automated workflows for identity lifecycle management, provisioning, and deprovisioning.
Regarding your move from the legacy customer portal to the Employee Center, this transition should not impact the integration with Saviynt. The Employee Center is primarily a UI/UX shift designed to unify the employee experience, but it maintains core functionality. Therefore, your ServiceNow-Saviynt workflows should remain intact