Click HERE to see how Saviynt Intelligence is transforming the industry. |
02/21/2024 02:00 AM
Hey guys, so the usecase is when I onboard a user with only email, an invitation link should be sent to that user email and a form should open where he fills his details and when submitted, user should be created in saviynt with all those details.
This is what I did:
Created an invitation workflow and uploaded it to user modification workflow in global configuration:
After that I create few attributes and mapped to user fields in global configuration form :
Now, I created a user with just username and email from the create user action in users list. After that I am getting a link to that email and when opened, filled and submitted the form a request approval is getting created for 'nithin.nithin' but all the details are not getting populated, only manager fireld is getting updated.
But if the same thing if I did it using create user request from user management and fill out the form directly, after submitting, I am getting email and after opening the invitation link from email the details which I filled first are getting auto populated except manager field and after selecting a different manager and submitting the form, request approval is being sent to 'nithin.nithin' and when approved, the user is getting created with all proper details.
Can you guys please tell me where the issue may be ?
02/23/2024 03:58 AM
First instance when the user is created, are you mapping user's manager? or just the email?
Can you share a sample user from whom this is attempted and log snippet where the form is submitted.
You can mask the confidential details on logs and share the snippet.