Salesforce Modify Account JSON Error

[vm]

Hello All,

We have a Salesforce instance where we have to modify the user account in target when the manager or department changes, with the respective new details. 

The update is completing as expected for few user accounts and for some it has failed. 

Below is the details from the logs. 

Any suggestions on wht is wrong?

ModifyAccJSON:

{ "Employee_Start_Date__c": "${user.startdate.format('yyyy-MM-dd')}",
"Department": "${user.departmentname}",
"ManagerId": "${managerAccount == null || managerAccount?.accountID == null || managerAccount?.accountID == '' ? '***' : managerAccount?.accountID}",
"Admin_notes__c": "${accountsObj?.customproperty57.toString()} Saviynt task - ${arsTasks.id}" }

Logs details:

Regards,

Vidhi.

[NM]

@vm share logs for failed user account

[rushikeshvartak]

Please share the logs & confiiguration in text file for easier debugging. Additionally, provide the task ID, error details, or specific line numbers where the issues occur to help us review the relevant sections efficiently.



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