Announcing the Saviynt Knowledge Exchange unifying the Saviynt forums, documentation, training,
and more in a single search tool across platforms. Read the announcement here.

Salesforce Connector - Account Import - Custom field mapping is not working

IAM_99
Regular Contributor II
Regular Contributor II

Hi Team ,

We have saleforce connector (ootb) - trying import target attribute to Account cp property.

ACCOUNT_FIELD_QUERY

Id,Username,LastName,FirstName,Name,CompanyName,Email,IsActive,UserRoleId,ProfileId,UserType,ManagerId,LastLoginDate,LastPasswordChangeDate,CreatedDate,CreatedById,LastModifiedDate,LastModifiedById,SystemModstamp,ContactId,AccountId,FederationIdentifier,UserPermissionsSupportUser,CommunityNickname,UserPermissionsKnowledgeUser,Support_Reference_Ticket__c

FIELD_MAPPING_JSON

{
"accountfield_mapping": {

"customproperty25": "Support_Reference_Ticket__c~#~char"

We have string in target

IAM_99_1-1674831558533.png

 

but its showing below 

IAM_99_0-1674831395596.png

 

any idea what to be corrected ?

 

1 REPLY 1

Saathvik
All-Star
All-Star

Make sure that you have all fields used ACCOUNT_FIELD_QUERY are utilized in FIELD_MAPPING_JSON


Regards,
Saathvik
If this reply answered your question, please Accept As Solution and give Kudos to help others facing similar issue.