Revoke Bulk users from roles is not working.

[ArvindKumar]

Hi, 

We wanted to remove bulk users from the roles in Saviynt. We tried to use tile "Request access for multi user" and prepared data in below format using sample csv. 

Username	Role Name	Request Type	Start Date	End Date	Comments	Role Type	Attribute Name	Attribute Value
12563	ABC	Remove	05/14/2018	0/16/2018	Sample Comments 1	Enterprise Role

After providing file path and clicking on the preview "no data available in table" message is coming in ARS. File data validation is not happening and not picking any records. 

Kindly advise! Thanks in advance. 

Regards, 

Arvind 

[rushikeshvartak]

can you try request type =  Remove Application Role or Remove Enterprise Role

[ArvindKumar]

I tried both. But after csv submission nothing is showing in ARS history. 

Regards

Arvind 

[Sharukh_Shaikh]

Hi Arvind,

Could you please use the below format for the removal access.

Username	Endpoint	Account Name	Request Type	Entitlement Type	Entitlement Values	Start Date	End Date	Comments
TESTUSER1	Endpoint_Name	Testuser1@saviynt.com	Remove Application Role	Application Role	Role_name
TESTUSER2	Endpoint_Name	Testuser2@saviynt.com	Remove Application Role	Application Role	Role_name

The Endpoint name should be the Endpoint Technical name, not the display name. The same applies to the Technical role name, not the Role display name.

Note: Please use .xls file format for bulk upload. Attached to the post.

Thanks,

Sharukh