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08/15/2023 08:27 AM
The job finishes succesfully but accounts are not imported. Below is the info from logs
2023-08-15T15:12:08.760+00:00","ecm-worker","","","","2023-08-15T15:12:08.022428972Z stdout F 2023-08-15 15:12:08,022 [quartzScheduler_Worker-8] DEBUG rest.RestProvisioningService - Time Taken to populateEntitlementMapByConfig : 0.002"
"2023-08-15T15:12:08.760+00:00","ecm-worker","","","","2023-08-15T15:12:08.022443072Z stdout F 2023-08-15 15:12:08,022 [quartzScheduler_Worker-8] DEBUG rest.RestProvisioningService - Inside importAccountsFull:persistEntObjects, pptTypeSep : ~#~"
"2023-08-15T15:12:08.760+00:00","ecm-worker","","","","2023-08-15T15:12:08.022523673Z stdout F 2023-08-15 15:12:08,022 [quartzScheduler_Worker-8] DEBUG rest.RestProvisioningService - INFO: Account Name is null, record not saved."
"2023-08-15T15:12:08.760+00:00","ecm-worker","","","","2023-08-15T15:12:08.025335526Z stdout F 2023-08-15 15:12:08,025 [quartzScheduler_Worker-8] DEBUG services.ImportUtilityService - EntitlementType 'Organization_Roles_group' for Endpoint 'Workday_REST_UAR' found with EntitlementTypekey - 1547"
"2023-08-15T15:12:08.760+00:00","ecm-worker","","","","2023-08-15T15:12:08.027690069Z stdout F 2023-08-15 15:12:08,027 [quartzScheduler_Worker-8] DEBUG rest.RestProvisioningService - Time Taken to populateEntitlementMapByConfig : 0.002"
"2023-08-15T15:12:08.760+00:00","ecm-worker","","","","2023-08-15T15:12:08.027700669Z stdout F 2023-08-15 15:12:08,027 [quartzScheduler_Worker-8] DEBUG rest.RestProvisioningService - Inside importAccountsFull:persistEntObjects, pptTypeSep : ~#~"
"2023-08-15T15:12:08.760+00:00","ecm-worker","","","","2023-08-15T15:12:08.027793271Z stdout F 2023-08-15 15:12:08,027 [quartzScheduler_Worker-8] DEBUG rest.RestProvisioningService - INFO: Account Name is null, record not saved."
Below is the JSON file format of accounts (ID) and roles
{
"Report_Entry": [
{
"ID": "123456789",
"Org_Roles_group": [
{
"Role": "abcd"
}
],
"Time_of_Most_Recent_Sign_On": "2023-07-18T12:17:40.371-07:00",
"User": "Firstname Lastname"
},
]
}
Below is the Import JSON
08/15/2023 08:47 AM
What is the response of the job in the logs? Is it 200 or something else?
08/15/2023 11:38 AM
It is 200
responseMap :: [headers:[Transfer-Encoding:chunked, X-Content-Type-Options:nosniff, Connection:keep-alive, Pragma:no-cache, Date:Tue, 15 Aug 2023 18:30:00 GMT, X-Frame-Options:DENY, Referrer-Policy:no-referrer, Strict-Transport-Security:max-age=31536000; includeSubDomains, Cache-Control:no-cache, no-store, max-age=0, must-revalidate, Set-Cookie:INGRESSCOOKIE=1692124201.528.1118.251845|3523113d2bd3072fa485626e272241b1; Path=/; Secure; HttpOnly, Vary:Origin,Access-Control-Request-Method,Access-Control-Request-Headers, Expires:0, X-XSS-Protection:1 ; mode=block, Content-Type:application/json;charset=UTF-8], resultObject:{"jobId":"19536","STATUS":"OK","response":"In-progress","USERMS":"Endpoint sync and Entitlement sync STARTED. Job Id - 19536"}, responseCode:200]"
08/15/2023 11:42 AM
Some additional info
"2023-08-15T18:33:41.756+00:00","ecm-worker","","","","2023-08-15T18:33:41.512478095Z stdout F 2023-08-15 18:33:41,512 [quartzScheduler_Worker-10] DEBUG rest.RestProvisioningService - "
"2023-08-15T18:33:41.756+00:00","ecm-worker","","","","2023-08-15T18:33:41.512605397Z stdout F 2023-08-15 18:33:41,512 [quartzScheduler_Worker-10] DEBUG rest.RestUtilService - pullObjectsByRest - responseStatusCode ::200"
"2023-08-15T18:33:41.756+00:00","ecm-worker","","","","2023-08-15T18:33:41.715650503Z stdout F 2023-08-15 18:33:41,715 [quartzScheduler_Worker-10] DEBUG rest.RestProvisioningService - Entered getResponseHeaders method"
"2023-08-15T18:33:41.756+00:00","ecm-worker","","","","2023-08-15T18:33:41.715773605Z stdout F 2023-08-15 18:33:41,715 [quartzScheduler_Worker-10] DEBUG rest.RestProvisioningService - responseError : null"
"2023-08-15T18:33:41.756+00:00","ecm-worker","","","","2023-08-15T18:33:41.715781806Z stdout F 2023-08-15 18:33:41,715 [quartzScheduler_Worker-10] DEBUG rest.RestProvisioningService - isAuthError: false"
"2023-08-15T18:33:41.756+00:00","ecm-worker","","","","2023-08-15T18:33:41.715866507Z stdout F 2023-08-15 18:33:41,715 [quartzScheduler_Worker-10] DEBUG rest.RestProvisioningService - pullObjectsByRest - responseMap.size : 1"
"2023-08-15T18:33:41.756+00:00","ecm-worker","","","","2023-08-15T18:33:41.71601651Z stdout F 2023-08-15 18:33:41,715 [quartzScheduler_Worker-10] DEBUG rest.RestUtilService - Exception in RestUtil.getAt : java.lang.ArrayIndexOutOfBoundsException: 0"
"2023-08-15T18:33:41.756+00:00","ecm-worker","","","","2023-08-15T18:33:41.734322253Z stdout F 2023-08-15 18:33:41,734 [quartzScheduler_Worker-10] DEBUG rest.RestProvisioningService - pullObjectsByRest - objectList.size : null"
10/11/2023 03:43 PM
10/16/2023 11:07 AM
@Karankumar - It might be best to start your own thread concerning your issue including the error in the logs as dgandhi suggested. You can always include a link back to this post letting people know it is a similar issue.