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09/09/2024 10:00 AM
We have been fighting a connection having intermittent issues for a bit. After reviewing the setup in Postman a bit closer, the application is using a pre-request script that is generating a JWT token. When the connection was setup in Saviynt(done by another user), it was setup like an OAUTH2 connection. The connection is working about 70% of the time. The other 30% or so it throws a null error and will fail to either process an import job, or a provisioning job. With no changes, either of these may work on the next attempt with no changes.
I had initially blamed it as an internal issue, but after reviewing I am beginning to suspect that the connection itself may be the problem. I found a few forum posts that looked to have referenced a setup similar, and responses have been mixed from a simple "no, post on the ideas forum" or a possible yes, but not much elaboration on how to pull it off.
I have attached the 3 configurations below with potentially sensitive information removed. The API itself is for an in-house custom application. We can repeatedly and successfully provision/deprovision and pull data from the API using postman but attempts to replicate that to Saviynt have not proven as fruitful.
Thanks for any assistance that can be provided.
09/09/2024 10:05 AM
09/09/2024 10:35 AM