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Remove Account request is only generating the Remove Access Task

Thriller
Regular Contributor
Regular Contributor

Remove Account request is only generating the 'Remove Access' Task. It doesn't generate the 'Remove Account' task. What could be the reason?

4 REPLIES 4

rushikeshvartak
All-Star
All-Star
  • Did you applied entsOnly under security system - create task action

Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

No that is not the case.
It is an AD Connected application btw configured via an Endpoints_Filter
It is not generating a 'Remove Account' task when someone requests for Remove Account. It is only generating the 'Remove Access' Task. However, the account status changes to 'Suspended from Import Service' when I do an AD Account Recon. 
Also, when someone requests for an account and an entitlement for that application. If only the account is approved, and the access is rejected. It generates the 'New Account' task, but it never completes
Are both of these an Expected Behavior for AD connected application?


  • Are you requesting to child endpoint ?
  • does your account name rule same for parent and child endpoint 

Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

Thriller
Regular Contributor
Regular Contributor

Yes that is correct. And Account name rule is same for both parent and child endpoints