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05/15/2023 08:24 AM - edited 05/15/2023 08:26 AM
Hello Experts,
Solved! Go to Solution.
05/15/2023 01:53 PM
Have you added the Analytics report in the SAV role at below mentioned place?
Thanks
05/16/2023 01:58 AM
05/15/2023 10:48 PM
Can you also share the screenshots from Feature Access and Webservice Page?
Also make sure the allowed analytics are added in Dashboard tab of SAV role.
It is often observed the changes does not get reflect on the go. Hence, post adding perform refresh Sav role changes and if required, restart the instance also.
05/16/2023 02:04 AM
Hello @Manu269 ,
Thank you for your response.
I am attaching the feature access and web service, in web service I have not added anything.
So if I need to give read only access to added dashboard and added analytics reports with redirection from dashboard to analytic history, then what web service recommended to add?
Regards,
Rahul
05/16/2023 04:33 AM
Hi @rahul_p
Would suggest you to add if there are any v2 feature access and web service access as well.
Also make sure you are adding the dashboard and analytics to the custom sav role so that it is visible, also on the developer tools check what error you are getting when you click on the analytics/dashboard tab, this will give you a fare idea where it is going wrong.
Thanks
Darshan
05/16/2023 05:38 AM
Hi @Darshanjain ,
Thank you for your response. I have added analytics, feature access as mentioned in problem/issue and dashboard.
I have not added anything related to webservice as I don't know which need to be added. For testing I added all analytics and dashboard web service but still its not working.
Attaching the network log.
Regards,
Rahul
05/16/2023 06:16 AM
HI @rahul_p
It looks like 403 error, Also would suggest you to remove read only and try it out once just to know so that read only access is not giving the issue, it its working fine then we may need check in detail, Do you have any FD raised for this already?
Thanks
Darshan
05/16/2023 07:39 AM
Hi @Darshanjain .
I have removed the read only already but still its not working. I am really sorry, I am not aware about what is mean by FD? Can you please specify it.
Regards,
Rahul
05/16/2023 07:41 AM
Hi @rahul_p
I mean a Support ticket if you have raised any, if not just export ( use transport feature ) the custom savrole you created and attach it here, let me check it and see what access is missing.
Thanks
Darshan
05/16/2023 07:44 AM
Hi @Darshanjain ,
Thanks.
They have close it saying as per the policy, such questions/issues of how to will be raised in forum.
Regards,
Rahul
05/16/2023 07:46 AM
Yes that should be fine, did you attach the export as said above as i dont see it
05/16/2023 07:50 AM
05/16/2023 08:01 AM
Hi @rahul_p
Just add this feature access-
Analytics Configuration |
You should be good to go.
Thanks
Darshan
05/16/2023 08:08 AM
Hi @Darshanjain ,
I have added "Analytics Configuration" but still its the same error while redirection from Dashboard.
Regards,
Rahul
05/17/2023 02:53 AM
Hi @rahul_p
Please add this config as well- Admin: Admin Dashboard
This will ensure to refresh dashboard and take it to analytics landing page. This will not give access to user managing dashboard unless you have given admin menu options. so for your requirement once you add this, it will fix your issue.
Thanks
Darshan
05/17/2023 04:15 AM
Considering user 1 admin opened this page and later normal user opened this page due to catch he is able to access isn’t this is issue ?
05/17/2023 06:50 AM
read only option is enabled for normal user sav role, so I guess it will not be able to access it.
Thanks,
Rahul
05/17/2023 06:58 AM
Once the user logs out and login with new user , cache will be refreshed based on the new user login.
Thanks
Darshan
05/17/2023 03:01 AM
Thank you so much @Darshanjain , redirection is working now.