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03/20/2024 07:12 AM
Hi,
1. After running an analytics report and downloading the file in CSV format, the file contains an additional character(') before phone numbers. How can we avoid this?
Excel format file contains the right values(without any additional characters)
2. Can we exclude the header of file generated from Analytics report?
Thanks in advance!
Best regards,
Harish
03/20/2024 09:27 AM
Seems to be bug.
03/20/2024 04:53 PM - edited 03/20/2024 04:53 PM
Hi @HarishG ,
Tried it in 24.1. Its the same behaviour. Due to '+', (') is automatically added. Try without +, the results are without quote.
Regarding attachment of analytic report results in the email template, there is no way to change/update the format. Only the result is based on the query.
03/20/2024 09:54 PM
#1 Excel is treating the column values as formulas because they start with the + operator. Excel interprets values starting with certain characters (like +, -, =, @, etc.) as formulas.
#2 You can't exclude headers Please submit idea ticket
04/03/2024 08:20 AM
Thanks @rushikeshvartak,
I will submit an idea for #2.
Regarding #1 : it is fine with having ' in excel file. But the CSV file which we download from Actions also contains this additional character '
Is there any way to avoid this in csv file? because according to the business requirement, we are exporting this csv file directly from analytics to SFTP location.
04/03/2024 08:00 PM
No we can't edit anything in csv generated
04/12/2024 03:33 AM
Hi @HarishG
As Discussed,
try to remove the + in the analtyics query and that should solve your issue as a work around.
Thanks
Darshan