Oracle EBS Connection Timed out

[Vidhimehta]

Hello Team,

We are onboarding 2 instances of Oracle EBS using the OOTB connection and the DB connection for provisioning. The application team tested on their end and the account set up for the connection is working as expected. However, when we initiate the connection it is timed out and the connection is not successful. Any specific steps need to be taken to successfully connect the applications?

Regards,

Vidhi.

[Dhruv_S]

Hi @Vidhimehta 

Could you please provide more details regarding the issue.

1.  Which connector is giving timeout -Oracle EBS or DB?

2. What action you are trying to perform when it is giving timeout- save and test connection/provisioning/import?

3. Any specific error in the logs? Please share logs.

4. Please share the screenshot of the error message from UI. 

Regards,

Dhruv Sharma

[Vidhimehta]

Hello @Dhruv_S 

1.  Which connector is giving timeout -Oracle EBS or DB? - Both connection are timing out. Below screenshot from the UI

2. What action you are trying to perform when it is giving timeout- save and test connection/provisioning/import? - save and test connection

3. Any specific error in the logs? Please share logs. - attached file

4. Please share the screenshot of the error message from UI.  - shared

Regards,

Vidhi.

[rushikeshvartak]

• Logs seems are of AD Import. Please share logs of Test connection. 
• Cloud flare error is coming because page maybe timeout after 5 minutes.
• Does required port opening is done ?

[Dhruv_S]

Hi @Vidhimehta 

Please share the logs at the time of save and test connection. Cloudflare error is coming because the app is taking longer than normal to respond. It seems to be an infra issue where the DB is not reachable. URL should be reachable, and port should be open from the application end.

Regards,

Dhruv Sharma