OKTA groups creation tasks getting stuck in "in progress" state

[vardhan_Reddy]

Hi Team,

We have newly onboarded okta with Saviynt and when we try to create OKTA groups using manage okta groups tab, after task getting auto approved, task status remains in "in progress" state without moving to pending state. 

We have mapped auto approval workflow.

[SumathiSomala · Accepted solution]

@vardhan_Reddy Did you run the provisioning Job(WSretryjob) to complete the task?

If not, run the job and share your inputs/logs here.

[vardhan_Reddy]

Hi Sumathi,

WSRETRY job can process the tasks only when task is in pending status right? But here the task is in "in-progress" state itself

Correct me if I am wrong

[vardhan_Reddy]

After running the WSRETRY job task got successfully completed. But I have a query, my task has not moved to pending state, I dont see the task in pending tasks, it is just in in-progress when I see task status from view pending requests. 

How come WSRETRY job processed this tasks

[rushikeshvartak]

• In case of OKTA WSRETRY process in progress task and process

[rushikeshvartak]

Could you kindly provide a detailed snapshot of the information extracted from the logs, encompassing errors and other pertinent functionality details encountered during the execution of this process? Your assistance in furnishing this information would greatly aid in the analysis and resolution of any issues .



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