Need help on custom workflow design

Rajesh_IAM
New Contributor II
New Contributor II

Hi Team,

I have a requirement to design a custom workflow as below.

Requirement: If user raises a request only for new account then it should go to one approver group for approval. If user raises a request for both new account along entitlement /access  then it should go to another approvers group for approval.

Please help me how to design this workflow.

 

1 REPLY 1

rushikeshvartak
All-Star
All-Star

To segregate the account and entitlement flows in the same workflow, use an if else condition like :
entitlement!=null

Sample Workflow Node

rushikeshvartak_0-1682400351505.png

 

 

and branch out the appropriate flows for your account and entitlement.

entitlement!=null then entitlement requested


Regards,
Rushikesh Vartak
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