04/24/2023 09:45 PM
Hi Team,
I have a requirement to design a custom workflow as below.
Requirement: If user raises a request only for new account then it should go to one approver group for approval. If user raises a request for both new account along entitlement /access then it should go to another approvers group for approval.
Please help me how to design this workflow.
04/24/2023 10:26 PM
To segregate the account and entitlement flows in the same workflow, use an if else condition like :
entitlement!=null
Sample Workflow Node
and branch out the appropriate flows for your account and entitlement.
entitlement!=null then entitlement requested