Announcing the Saviynt Knowledge Exchange unifying the Saviynt forums, documentation, training,
and more in a single search tool across platforms. Read the announcement here.
This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Multiple Add access is getting created

Varshi_Balaji
Regular Contributor
Regular Contributor

‎04/04/2023 12:24 PM

Hi Team,

We have a requirement where we need to provide the entitlements(Add access) through rules and if the condition fails then we have to remove the entitlements(Remove access) through rules only.

And if the user already has that entitlement it should not create one more add access task for the same entitlement. But it is creating one more task and that task is going to completed state with "No action required"

Anyone faced this?

 

Regards,

Varshitha

Labels:
0 Kudos
2 REPLIES 2

ParitaSavla
Saviynt Employee
Saviynt Employee

‎04/04/2023 01:39 PM

That is the expected product behavior. The task will get created with status as 'No Action Required' and it will be part of the Completed Task List.

0 Kudos

dgandhi
All-Star
All-Star

‎04/05/2023 11:32 AM

Hi ,

Have you tried below option in the technical rule?

dgandhi_0-1680719435169.png

If the condition doesn't match then remove the birthright access.

Regarding your 2nd question, if the user's account  already has the access then in such cases system will created the task with status "No Action Required" and move it to Completed task list.

Thanks

Devang

 

Thanks,
Devang Gandhi
If this reply answered your question, please Accept As Solution and give Kudos to help others who may have a similar problem.
0 Kudos
Copyright © 2024 Khoros, LLC