Manage ADSI Groups UI - Accounts tab is not visible

[GauravJain]

Hi 

While working on group lifecycle management for ADSI groups we observed that there is no option to add/remove accounts from an existing ADSI group on "Manage ADSI Groups" screen. Saviynt document displays "Accounts" tab in one of the screenshots at Managing ADSI Groups (saviyntcloud.com) but the same is not visible in our environment. What could be the issue?

Please let me know if you require more details to debug this issue further.

Regards

Gaurav

[rushikeshvartak]

• Is it not visible from ARS or via Admin ?

[GauravJain]

at the both the places "Accounts" tab is missing.

[stalluri]

@GauravJain 

The issue is with the GSP file.
Create a ticket with Saviynt they will provide you resolution for it. If you are not able to see the tab itself from ARS.

[GauravJain]

thanks, will raise a FD ticket.

[rushikeshvartak]

How many files do you see under File directory ?

[GauravJain]

same as you have shared in screenshot

[rushikeshvartak]

Above screenshot from v24.8 and it does not look like accounts tab is applicable for ADSI

[GauravJain]

Ok but we are using 24.4 version. As per saviynt document one can add/remove accounts from Accounts tab in update group details. Not sure but i have come across several such things so far which do not work in saviynt as per documentation and one has to raise it on forums and saviynt support team. time it takes to resolve such small queries is significant. This must be improved by Saviynt.

[stalluri]

@GauravJain 
Check with your CSM; they can help you with any traction you need on support tickets and Documentation Gaps.

[GauravJain · Accepted solution]

This was a configuration change in Global Config -> Roles where we need to enable this property

"Show Account tab for Entitlement Based Role"