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08/26/2024 04:13 AM
Hi
While working on group lifecycle management for ADSI groups we observed that there is no option to add/remove accounts from an existing ADSI group on "Manage ADSI Groups" screen. Saviynt document displays "Accounts" tab in one of the screenshots at Managing ADSI Groups (saviyntcloud.com) but the same is not visible in our environment. What could be the issue?
Please let me know if you require more details to debug this issue further.
Regards
Gaurav
Solved! Go to Solution.
08/26/2024 06:06 AM
08/26/2024 11:37 PM
at the both the places "Accounts" tab is missing.
08/26/2024 10:00 PM
@GauravJain
The issue is with the GSP file.
Create a ticket with Saviynt they will provide you resolution for it. If you are not able to see the tab itself from ARS.
08/26/2024 10:03 PM
thanks, will raise a FD ticket.
08/26/2024 10:38 PM
How many files do you see under File directory ?
08/27/2024 04:20 AM
same as you have shared in screenshot
08/27/2024 08:17 AM
Above screenshot from v24.8 and it does not look like accounts tab is applicable for ADSI
08/27/2024 09:38 PM
Ok but we are using 24.4 version. As per saviynt document one can add/remove accounts from Accounts tab in update group details. Not sure but i have come across several such things so far which do not work in saviynt as per documentation and one has to raise it on forums and saviynt support team. time it takes to resolve such small queries is significant. This must be improved by Saviynt.
08/27/2024 09:56 PM
@GauravJain
Check with your CSM; they can help you with any traction you need on support tickets and Documentation Gaps.
09/10/2024 02:20 AM
This was a configuration change in Global Config -> Roles where we need to enable this property
"Show Account tab for Entitlement Based Role"