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05/30/2022 11:58 AM
05/30/2022 03:09 PM
Hi Sudhakar,
Is the use of nsAccountLock attribute mandatory in your use case?, or you are trying to set status as active/inactive for users ?
05/30/2022 08:33 PM
Hi Sudhakar,
If I understand correctly, the necessity to derive the account status based on the nsAccountLock Value. Fair enough. Meanwhile evaluate if there are any other attribute is defining the Account status in OUD.
But For this use case the statusAndThreshold Config, I understand that your Assumption is as follows, Please confirm
nsAccountLock - Empty / null / 0 / FALSE - The status of the account is Active
nsAccountLock - Any other value - The status of the account is Inactive.
Try the following and keep us posted.
{ "statusAndThresholdConfig": { "statusColumn": "customproperty28", "activeStatus": [ "0","FALSE","",null], "deleteLinks": false, "accountThresholdValue": 100, "correlateInactiveAccounts": true, "inactivateAccountsNotInFile": false } }
06/02/2022 03:06 AM
Hi Rajesh,
We tried using "" and null in the activeStatus, still the account shows Inactive Status.
Regards,
Sudhin Sudhakar
06/02/2022 08:00 AM
Hi Sudhakar,
Which version of Saviynt are you on ?
You may want to try the config shared below where you just pass the value of the inactiveStatus from the directory. Though I've not tried this myself but this should mark everything else as Active as long as the value in the inactiveStatus is not matched.
{
"statusAndThresholdConfig":
{
"statusColumn":"customproperty28",
"inactiveStatus": ["TRUE"],
"deleteLinks": false,
"accountThresholdValue" : 100,
"correlateInactiveAccounts":true,
"inactivateAccountsNotInFile":false
}
}
Regards,
Avinash Chhetri
06/06/2022 10:15 AM
Hi Avinash,
We tried this option too on version 2021. but no luck.
We did a workaround through DB Account Import and created a trigger chain job to handle the issue.( LDAP Account Import, DB Account Import for status change)
Regards,
Sudhin Sudhakar
06/06/2022 01:09 PM
Hi Sudhin,
Could you share the JSON that you are using for STATUS_THRESHOLD_CONFIG ?
Regards,
Avinash Chhetri
06/23/2022 09:07 AM
Sudhin,
is your issue resolved ?
Regards,
Avinash Chhetri
06/29/2022 04:08 AM
Hi Team,
We have a workaround in place to control the status through an additional DB Account import.
STATUS_THRESHOLD_CONFIG did not help to address the issue.
Regards,
Sudhin Sudhakar
06/29/2022 09:02 AM
This feature should have been supported OOB. If you could open a freshdesk ticket with the supporting logs, that would be helpful to get to the bottom of this issue.
Regards,
Avinash Chhetri