Announcing the Saviynt Knowledge Exchange unifying the Saviynt forums, documentation, training,
and more in a single search tool across platforms. Read the announcement here.

LDAP Authentication issue after upgrading to V23.5

sureverma
New Contributor
New Contributor

Hi,

 

After upgrading to V23.5, we encountered an issue with LDAP authentication. The problem seems to be in the saving process of the AuthenticationConfig file, which does not seem to be functioning correctly. Occasionally, an error message appears as "<<<<<<< HEAD" (as shown in the attached screenshot).
 
We reverted back to the previous file which was working previously(before upgrade). However, the authentication process is still not working. When attempting to log in, an error message is displayed: "The password entered is incorrect. You have 2 more attempts left."

Are there any other users experiencing the same problem or were there any specific changes made in the update?

Could anyone please provide information on how to resolve this issue?

Regards,

Suresh

1 REPLY 1

RakeshMG
Saviynt Employee
Saviynt Employee

This is sync issue with the application, please connect with support team.


​Regards

Rakesh M Goudar