Issue with Workday Reconciliation

[rakesh_iam]

Dear All,

We are facing few issues with Workday SOAP Integration. We are using OOTB configuration and facing the following,

• Future Dated Hires are not getting pulled into Saviynt. We read through the Saviynt documentation which recommends adding 'Effective Date Condition' For example,<bsvc:Effective_From>2023-09-06T00:00:00.000-07:00</bsvc:Effective_From>
  >
  <bsvc:Effective_Through>2023-09-23T00:00:00.000-07:00</bsvc:Effective_Through>

But, we would need only future dated hires. With the above condition, it may bring in other transactions with future effective dates. How to apply the condition to only bring in future dated Hires and not any other transactions.

• Incremental Import: We have used the OOTB configuration which is shown below,

<bsvc:Transaction_Log_Criteria_Data>
<bsvc:Transaction_Date_Range_Data>
<bsvc:Updated_From>${USERS_LAST_IMPORT_TIME}</bsvc:Updated_From>
<!--Incremental import **start date from which changes should be tracked** :-->
<bsvc:Updated_Through>${CURRENT_IMPORT_TIMESTAMP}</bsvc:Updated_Through>
<!--Incremental import **end date till when changes should be tracked** :-->
</bsvc:Transaction_Date_Range_Data>
</bsvc:Transaction_Log_Criteria_Data>

With the above configuration, it is only pulling the records that are updated from the previous job run. It is not updating any records that have become effective since the previous job run. For example, In Workday conversion or Job profile change can be keyed with a future effective date. How to bring in those records as part of Incremental import.

Thanks,

Rakesh

[Darshanjain]

Hi @rakesh_iam 

On the first question - You can only use Effective_From and Effective_Through dates as mentioned in the example, there is no direct way to control to bring only future dated hires.

On the second- Its the expected behavior of incremental import, for new records to update you need to run full import job and then incremental job.

Thanks

Darshan