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how to send an email when a specific entitlement has been granted

Rosy_J_Nsonde
New Contributor III
New Contributor III

Hi,

I have created a workflow to request access to workday entitlements.

The workflow has 2 layers:

-user's manager approval

-entitlement owner approval

How can I send an email to a distribution list when a specific entitlement has been granted?

For example, if a request is submitted to request access to entitlement_1, entitlement_2 and entitlement_3, an email should be sent out once entitlement_2's owner approves the request for entitlement_2, to all members of a DL.

Thanks.

 

 

1 REPLY 1

Amit_Malik
Valued Contributor II
Valued Contributor II

You can have a if else node specific to ent 2 and that can have it's own grant access node and send email using that speicifc to ent2. Other ents wont go to this grant node.

Kind Regards,
Amit Malik
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