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How to properly handle / remove a duplicate AccountKey

Cliffy
New Contributor II
New Contributor II

I have an error popping up in our AD connection and I finally tracked it down to a duplicate account key.  The user retired and was re-hired part time but the logic created a duplicate AD account.   I now have this user with two separate AccountKeys  and the same accounts.ENDPOINTKEY.  Is it safe / possible to delete one of the AccountKey's?

Cliffy_1-1718729920550.png

 

 

2 REPLIES 2

NM
Honored Contributor
Honored Contributor

Hi @Cliffy , mark the not in use account as suspended from import service.

rushikeshvartak
All-Star
All-Star

Change status of account and update accountid

select accountkey as accounts__primarykey, concat(accountid,'-old') as accounts__accountid, 'SUSPENDED FROM IMPORT SERVICE' as accounts__status where accountkey= 1111 limit 1;

Use enhanced query


Regards,
Rushikesh Vartak
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