How to exclude a user from a dynamic email template

[Jaya]

Hi Team,

This is in the continuation to my previous query - 'How to exclude a user from a dynamic email template', for that I got an response is -

'It is possible through a conditional logic, you can write a conditional logic in the 'TO' field and make it null or blank when a specific manager is matched'.

So someone can please give an example, how can we achieve this.

@Nikitaj 

Thanks

Jaya

[Nikitaj]

Hi Jaya,

Here you go..

To:

<% if (task?.tasktype == 3) print "${manager?.email}" else if (task?.tasktype == 1) print "${manager?.email},${requestor?.email},${user.email}" %>

cc:

<% if (task?.tasktype == 3) print "${user.customproperty33},${requestor?.email}" else if (task?.tasktype == 1) print "${requestor?.email}" %>

Thanks

Nikita

[Jaya]

Hi @Nikitaj ,

We are using below query in 'TO' field to achieve this, but unable to trigger email through this -

<% if(users?.email == '123@bank.co.uk') print("abc@bank.co.uk") else { print ("${users?.email}")} %>

Please help me in this.

Thanks

Jaya

[Jaya]

Hi @Nikitaj 

Please help me with above query.

Thanks

Jaya

[sahajranajee]

Hi Jaya,

Could you please use 'user' instead of 'users' . Example below :
<% if (task?.source=='REQUEST') print "${requestor.email},${user.email}" else print "" %>

[amit_krishnajit · Accepted solution]

You may want to try the following way:

${3 == task?.tasktype ? manager?.email : user?.email}

[Jaya]

Thanks for the solution sahaj & amit.🙂