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11/30/2023 10:06 AM
Error:
PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target]
Action:
Create a AD connection -> Specified the server IP (not DNS name), username and password -> selected the Domain Controller certificate for AD
Certificate Details:
Leaf Cert: cn=servername
Issuing Cert: Issuing CA 1
Root Cert: Root CA 1 (root CA is from our own CA, not a trusted third party CA)
question:
I have already uploaded the leaf cert, intermediate cert and the root cert in Saviynt certificate management portal. But still getting certificate error. Do we need to raise a freshdesk ticket and share the intermediate and root certificate to the support team, so that they configure the trust for our root CA ?
Thanks,
Ajith
11/30/2023 07:45 PM
Did you perform restart after importing the certificate?
Thanks,
Devang Gandhi
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12/01/2023 01:35 AM
We are using Saviynt SaaS. Server restart cannot be performed by us.
11/30/2023 08:17 PM
Certificate works on DNS name , Please add DNS name in connection. If you dont have DNS resolver , add into host file as you are on 5.5 version and restart server
12/01/2023 01:33 AM
Saviynt is hosted on Saviynt cloud (managed solution). We can't make entries into the host file or perform any server restart.
Thanks,
Ajith
12/12/2023 04:43 AM
Follow this process with Saviynt support to configure DNS forwarding. Once completed use hostname matching cert domain name in the connection
https://docs.saviyntcloud.com/bundle/Saviynt-Connect-20-Resources/page/Content/Setting-Up-DNS-Resolu...