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File transfer job (SFTP) error : 504 Gateway Time-out

itinjic
New Contributor III
New Contributor III

I have issue with this job which retrieve files from the SFTP side. When I start this job it mostly gives me this error 504 Gateway Time-out but downloaded all the files in the file directory. Sometimes it can happen that it doesn't download all the files (but maybe 90%). Sometimes it happens that it ends successfully, but that's once out of 20 times. 

Is it possible to set this timeout parameter in the sftp connector ?

 

Connector:

itinjic_0-1709041463555.png

 

3 REPLIES 3

rushikeshvartak
All-Star
All-Star
  • What is size of file ?

Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

Timeout config is not supported unlike other connector configJSON please submit idea ticket for guardrails 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

itinjic
New Contributor III
New Contributor III

I use one connector for csv files and have from 250 to 300 files. Max files size is : 9.76 MB (but most files are around 1-10KB)

I also use another connector for SAV files (250 to 300) where max size s 1KB


Get an error on both jobs.