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12/21/2023 12:42 PM
Hello , our team currently conducts quarterly access reviews and use two user manager campaigns. The first campaign is launched through a normal user manager campaign configuration and we launch a second campaign after the initial user manager campaign is expired to account for users that did not complete their certification within the given time frame. The second user manager campaign(Escalation campaign) will grab user from the initial user manager campaign and reassign the task to their secondary managers to review. The issue when launching the second user manager campaign after the first is that the system will show records as of the day the second campaign is kickoff and not from the original start date of campaign 1. Is there a way to only review records from a certain time frame and not the day a new campaign is launched in this case campaign 2 start date ?
12/21/2023 02:05 PM - edited 12/21/2023 04:23 PM
You can use advanced configuration and based on last reviewed date column you can do.
12/21/2023 04:00 PM
Please check this document if it helps: