Error in RunAllAnalyticsJob: connnection proxy not usable after transaction completion

[yogesh2]

What is the cause of this error? 

Analytics show records in dry run but I am not able to run using "Run Now" and get below error when I try to run the analytics via RunAllAnalyticsJob

[rushikeshvartak]

Elastic search index is corrupted. Please create new report with different name maybe append  1 in end

[yogesh2]

Is there a way to repair the index?

I deleted and re-created the report with same name (we don't want to append 1 unnecessarily) and still got same error.

[rushikeshvartak]

You need to rename report. as index already exists on elastic search.

Add underscore/hyphen in name.

You can raise saviynt support ticket to delete elastic search index deletion

[Manu269]

@yogesh2 we faced similar case in past. Ended up opening an FD ticket with Saviynt Ops. They consulted their devops for resolution.

[Dhiraj_Yadav_1]

Hi @yogesh2 ,

Were you able to fix this issue?

Thanks,

Dhiraj Yadav

[yogesh2]

This was fixed 'automagically' during a product upgrade (to version 24.7)

We still have a ticket open with Saviynt support on this and they are saying they did not make any changes so even they are not sure how this got fixed for us. We are awaiting RCA and will let you know, I suggest you create a ticket as well as this seems to be recurrent issue.

[Dhiraj_Yadav_1]

Hi @Manu269 ,

May I know what was the solution provided the Saviynt Devops team.

Thanks,

Dhiraj

[Manu269]

We did not get much details regarding resolution, but was resolved by devops. Raise a ticket with saviynt ops please

[PratithShetty]

@Manu269  Is this is a known issue? We are also facing the same.

[Manu269]

@PratithShetty I doubt this could be. I suggest try opening a ticket with saviynt operation and they would clarify.