Announcing the Saviynt Knowledge Exchange unifying the Saviynt forums, documentation, training,
and more in a single search tool across platforms. Read the announcement here.

Entitlement owner been removed after running access import

NM
Regular Contributor III
Regular Contributor III

Hi

We have noticed a scenario where when after running access import for database connector entitlement owners are getting removed. What could be the possible solution for this?

Entitlement owners are added via CSV import..

Thanks

2 REPLIES 2

sudeshjaiswal
Saviynt Employee
Saviynt Employee

Hi everyone,

When you import the entitlement with owners, it'll replace or delete anything that isn't included in the import proces.
If you're adding owners manually using a CSV file, it's best to give them a RANK 2 or any other rank apart from RANK 1 . Don't assign RANK 1 to manually added owners because the import system will only recognize RANK1 owners and update or remove them accordingly.

Thank you.

If you find the above response useful, Kindly Mark it as "Accept As Solution".

rushikeshvartak
All-Star
All-Star

Which connector ?


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.