Email templates for external user

[nfraternali]

Hi,

I need to create an email template that sends the email when an account is created in LDAP but I only want to send this email just to external users(XT-External).

How can I do that?

Regards

Noemi

[rushikeshvartak]

You can use if condition in TO of email template based on account name 

[nfraternali]

Hi,

something like that  if${task.user.employeetype=='XT-External'} in TO of email template?

[rushikeshvartak]

task.userKey.employeeType

[nfraternali]

I tested 

To : if${task.userkey.employeeType=='XT-External'}

but it doesn't send the email after the creation of the account.

[rushikeshvartak]

use below syntax

<% if (user.customproperty11 == null) print "QR Code not found, please contact Support" else "QR"%>

[Ankyt19]

@rushikeshvartak ,

how about your d certain attribute is updated like End date update.  ? How can this be tracked ? And used that flag in to.  ? 
As of now I am able to trigger email upon update account if created . But specifically for end date update , how could we. ? 

[rushikeshvartak]

Use user update rule in that case