Saviynt Forums

Deepu · ‎10/04/2024

Hello,

Email not sending values. Can I know what is the issue here.

<html>
<head>
<style>
</style>
</head>
<body>
<div>Hello<b> ${requestor.firstname}</b>,</div><br><div>We have completed the --- Identity and Access Request <b>${requestid}</b>.</div>
<br>
<table border=1 cellspacing=0 cellpadding=0><tr>
<td style="padding-right:10; background-color: #F9E79F;font-size:13px;"><b>Request Type</b></td>
<td style="text-align: left;height:25; width:200;font-size:13px;"><b> ${requesttype} </b>
</td>
</tr>
<tr>
<td style="padding-right:10;background-color: #F9E79F; font-size:13px;"><b>Requested for</b></td>
<td style="text-align: left;height:25; width:200;font-size:13px;"><b>${user.firstname} ${user.lastname}</b>
</td>
</tr>
<tr>
<td style="padding-right:10;background-color: #F9E79F; font-size:13px;"><b>Requested by</b></td>
<td style="text-align: left;height:25; width:200;font-size:13px;"><b>${requestor.firstname} ${requestor.lastname}</b>
</td>
</tr>
<tr>
<td style="padding-right:10;background-color: #F9E79F; font-size:13px;"><b>Request ID</b></td>
<td style="text-align: left;height:25; width:200;font-size:13px;"><b>${requestid}</b>
</td>
</tr>
<tr>
<td style="padding-right:10; background-color: #F9E79F;font-size:13px;"><b>Manager</b></td>
<td style="text-align: left;height:25; width:200;font-size:13px;"><b>${manager}</b>
</td>
</tr>
</table>
<br>

<table border=1 cellspacing=0 cellpadding=0><tr>
<td style="padding-right:10; background-color: #F9E79F;font-size:13px;"><b>Application Type</b></td>
<td style="padding-right:10; background-color: #F9E79F;font-size:13px;"><b>Entitlement</b></td>
<td style="padding-right:10; background-color: #F9E79F;font-size:13px;"><b>Description</b></td>
<td style="padding-right:10; background-color: #F9E79F;font-size:13px;"><b>Glossary</b></td>
</tr>${entitlementshtmltablerows}
</table><br>

If required, additional Windows groups (<b>Active Directory</b>) and/or
<b>SAP</b> access can be requested via the Access Management section of the <a href="#" target="" rel="">-- IT Service Desk</a><span> portal or by calling -------. <br>
<br>Best regards,<br>--- Identity and Access Management Team<br><img width="190" alt="" src="#">
</body>
</html>

rushikeshvartak · ‎10/04/2024

Please validate supported variables.

Purpose :

To get what variables are present to use in the email template.

Email Template steps :

keep Advanced HTML CSS flag is checked

Keep your email Address in TO

TO /CC/BCC & Subject - Don't use any dynamic variables

Add only below code in Email Body
${this.binding.variables.each {RVkey,RVvalue -> println "$RVkey ------- $RVvalue" + "" + "br" + ">"}}

Output : using the below expression. By putting it in the email body, it will print all variable names with values, and then accordingly, you can use it:

Regards,
Rushikesh Vartak
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