Duplicate Entry - LDAP Connector

[pivitale]

Hi all,

while performi reconciliation on an LDAP directory through and LDAP connector, we are experiencing an issue, when launched the "Application Data Import (Single Threaded)" for accounts return the following error: "Error - Importing AD Data : Error-Adding-Accounts
- Duplicate entry '385-JinL-$5C1000-94CWEBGQJTP1'
for key 'ENDPOINTKEY'".

Here is the ACCOUN ATTRIBUTE json

[ACCOUNTID::cn#String,
NAME::uid#String,
DISPLAYNAME::fullname#String,
ACCOUNTCLASS::objectClass#String,
CUSTOMPROPERTY1::nameinnamespace#String,
CUSTOMPROPERTY2::company#String,
CUSTOMPROPERTY3::givenName#String,
CUSTOMPROPERTY4::sn#String,
CUSTOMPROPERTY5::mail#String,
CUSTOMPROPERTY6::mobile#String,
CUSTOMPROPERTY7::telephoneNumber#String,
CUSTOMPROPERTY8::givenname#String,
CUSTOMPROPERTY9::l#String,
CUSTOMPROPERTY10::ou#String,
CUSTOMPROPERTY11::securityEquals#String,
CUSTOMPROPERTY12::uniqueMember#String,
CUSTOMPROPERTY13::equivalentToMe#String,
CUSTOMPROPERTY14::pager#String,
CUSTOMPROPERTY15::facsimileTelephoneNumber#String,
CUSTOMPROPERTY16::userAccountControl#number,
CUSTOMPROPERTY17::userPrincipalName#String,
CUSTOMPROPERTY18::sAMAccountName#String,
CUSTOMPROPERTY41::groupMembership#String,
CUSTOMPROPERTY42::directReports#String,
RECONCILATION_FIELD::ACCOUNTID]

the same thing happens when we launc the "Application Data Import (Single Threaded)" for access return the same error: "Error - Importing AD Data : Error-Adding-Accounts
- Duplicate entry '385-JinL-$5C1000-94CWEBGQJTP1'
for key 'ENDPOINTKEY'".

Here the grouImportMapping JSON:

{
"entitlementTypeName": "groupMembership",
"groupAccountMappingAttributeName": "member",
"performGroupAccountLinking": "true",
"groupObjectClass": "(objectClass=group)",
"mapping": "entitlement_value:nameinnamespace_char,displayName:sAMAccountName_char,CUSTOMPROPERTY1:groupType_char,CUSTOMPROPERTY2:gidNumber_char,RECONCILATION_FIELD:entitlement_value"
}

Could you help us here?

[sahajranajee · Accepted solution]

Hello @pivitale ,

Your reconciliation field is AccountID which is CN which will not be unique across your full list of accounts being imported from your LDAP application.

We would request you to import a unique attribute value like GUID from your LDAP app and then run the reconciliation on it.