Duplicate accountname created for multiple request

[WeAreVoid]

Hi,

In an application. we are calculating the account name by using dynamic attribute.

and as per the logic. acct name- AZADMIN-count(current accounts)@abc.com

for first user account name would be - AZADMIN-1@abc.com

for second user account name would be - AZADMIN-2@abc.com

issue- if two users try to submit the request in ARS at the same time. and both user's session is alive.

then both users will have same account name. ex-

user3 and user4 both will have AZADMIN-3@abc.com

so, one user account will be created and for second user task will get error by stating account already present.

is it possible to somehow handle this process?

if multiple request submission session going on same time then dynamic query will generate the distinct accountname for users.

[stalluri]

@WeAreVoid 
Did you try enabling the instant provisioning at SecuritySystem, test it once again, and share your findings?

[WeAreVoid]

What will happen post enable this check?

actually, here issue if two request submitted with same dynamic query account name.

both requests will go to approval process.

but account will be created for the request that has been approved firstly.

and second task will get error. because account already created by first request.

[stalluri]

@WeAreVoid 
When you enable instant provisioning, it is not required to run the WSRETRY job or manually provision the request to complete the tasks. You can select the task types that need to be provisioned using instant provisioning configuration and they are accordingly provisioned.

Try updating the query.

The accountnames of the requests are stored in the request_access_attrs table. Please update your query to check the unique value and try incrementing the name. Modify is as per your request.

[rushikeshvartak]

You need to fix your dynamic attribute query to consider used incremental number from request_Access_attrs table.

Or use database function FN https://docs.saviyntcloud.com/bundle/EIC-Admin-v2022x/page/Content/Chapter02-Identity-Repository/Dat... 

Refer https://forums.saviynt.com/t5/identity-governance/quot-username-already-exists-and-its-pending-for-a...