Delegation not working: cannot setup delegates

[JustSalva]

Hi all, 

We tried to setup the delegation feature, but once we try to create a delegation we get this error:

I'm currently testing with a user that has the role_admin assigned, set up so that admins can set up delegates for every user, so it should not be a permission-related problem:

Are there additional settings required to make the delegation work?

Kind regards,

Matteo

[jayasudha]

Hi,

Instead of giving "select a from Users a" can you give "ALL" and check if you have all access required for delegation under SAV role.

Thanks,

Jayasudha R

[amit_krishnajit]

@JustSalva - Could you turn on Developer Tools in your browser while creating the delegate and check in the Console/Network tab if any specific URLs are getting access denied errors?

[rushikeshvartak · Accepted solution]

Please check if below access exist under SAV Role

[JustSalva]

Thank you, we were missing some permissions!

[Manu269]

Refer Following guide :

https://saviynt.freshdesk.com/support/solutions/articles/43000639272-delegation-scenario