We are delighted to share our new EIC Delivery Methodology for efficiently managing Saviynt Implementations and delivering quick time to value. CLICK HERE.

Control Center - Access Denied

VicyB
Regular Contributor
Regular Contributor

Hello everybody,

we currently face an issue with the Control Center: We successfully enabled the use of the Control Center in a sense that we see the KPI and data based on Analytics. But when selecting an entry, access is denied.

For example, clicking on Users results in "Access Denied":

VicyB_0-1678457923414.pngVicyB_1-1678457942561.png

This applies to the ROLE_ADMIN as well as the configured ROLE_CC_SSM OWNER (configured based on the Saviynt documentation).

How can we enable the access?

Thank you!

2 REPLIES 2

nimitdave
Saviynt Employee
Saviynt Employee

Please raise an support ticket in freshdesk portal for this.

VicyB
Regular Contributor
Regular Contributor

FreshDesk Support was able to provide the solution:

The role ROLE_SAV_PAMOWNER has the feature access to the Control Center KPIs, not the ROLE_ADMIN.

In case somebody stumbles across this post and has the similar problem.